Hyatt Regency San Francisco Airport

The hotel is amazing. The atrium is top notch, food great, and staff incredibly friendly and welcoming. I would definitely return.

The Hyatt Regency was a relaxing retreat from the airport and long day of travel. It is also conveniently located to SFO at an attractive price that includes upscale amenities like a restaurant, bar, business center, and quiet rooms. The staff greeted me and anticipated my needs for check in, water bottles, and information about the city. Everyone I spoke to seemed like they enjoyed working together and creating a hospitable atmosphere. I highly recommend as a place to stay for all around comfort and convenience.

Convenient to airport, clean, quiet except for the occasional rude guest in the hallway that didn't think anyone could hear how loud they were. Could not hear the jets and we enjoyed watching them and the bay view. Shuttle convenient. The friendly staff was very helpful as we needed a wheelchair, shower chair and help with luggage. Food options are limited and expensive. Thankful we could order Whole Foods or other food to the lobby for pick up.

I checked in at 4 PM and immediately requested slippers. Despite three follow-up calls, they only arrived around 9 PM — five hours later. On our last day, we had the “Do Not Disturb” sign up until noon, then removed it before leaving. When we returned in the evening, the room had not been cleaned, and basic amenities like water and coffee were not replenished. To top it off, at checkout the front desk staff didn’t even bother to ask how our stay was. The whole experience made it clear that guest comfort and satisfaction are simply not a priority for this hotel. I would not recommend staying here.

Location

Breakfast was simply awful-the coffee undrinkable, tasted like it was burnt, the steel cut oatmeal was not made with any milk so it wasn’t good and all of it was way overpriced for what we got.

It's the people. They are so kind and care about your stay. when traveling, that is exactly what you want. Nothing is ever perfect but if you have an issue at this hotel, it gets fixed immediately and without attitude. They want you to enjoy your stay.