Extended Stay America Suites - Dallas - Plano Parkway

The GM really goes above and beyond making sure your stay is as pleasant as she is couldn't have picked a more friendlier place.

The smell at times and the door didn't lock in back.

I didn’t like anything but the location

The room was disgusting and not cleaned. The room and hallway smelled soooo bad I could vomit. I kept getting locked out my room and went both evenings without a working key I left early because I hated the place so bad

Yall canceled our reservation we had no where to stay with 3 kids and had to stay at motel 6 i'm not happy at all.

Location

Room was falling apart, did not have a shower, had to ask for kitchen items. When I asked for a dish towel the front desk person said”don’t you have a towel? We are out, just use a wash cloth and We are also out of coffee makers and the breakfast is stale granola and a muffin.” The bowl , plate and cups I was given after having to ask for them, were all dirty. The tv remote was all taped up and the 5 days I was here there was no signal.

This was one of the stolen place where they have stolen my Personal stuff Manager called Ligrida we have called and didn’t respond at all so worst experience ever

This was one of the stolen place where they have stolen my Personal stuff Manager called Ligrida we have called and didn’t respond at all so worst experience ever

There were 2 roaches in the room

The size of my room was nice for the price

I did not like the fact that people were cooking in their rooms and the smell took over the whole hotel. It was kind of gross. I mean, people are cooking fried chicken and fish in a tiny hotel room just doesn’t work with not adequate ventilation. We were supposed to have complementary breakfast we were told with donuts and muffins and coffee and all that was there was coffee and a few packets of instant oatmeal and a jug of hot water🤷🏻‍♀️ The smell of marijuana hit you immediately as soon as we walked in.