Extended Stay America Suites - Dallas - Plano Parkway

Nothing at all

The property is very dirty with creepy things in every corner of the room. The receptionist (corporate) is the worse person I have ever seen in all the countries I have visited. She lack manner of approach and she even called the authority on her customers. She is not fit to be within hospitality environment.

Terrible

Nothing

The facility was nowhere as clean as advertised, there were roaches the bed was sunken in my room was never cleaned once throughout my weekend stay. There were safety concerns such as the sprinkler head being covered and smoke detector removed from the room.

Location

While I'm disappointed with my stay, I regret booking despite reading negative reviews. The hotel is outdated and the floors were dirty. There was a musty odor, and the cleanliness was lacking. To my dismay, I even encountered cockroaches. Additionally, mold was visible above the shower. I had hoped for at least a breakfast option, but I found only oatmeal packets.

Nothing, the lady at the front desk was nice though

There were people fighting, smoking weed, and there was a woman being abducted in the parking lot

room smell bad, no proper breakfast, small room not good for family, floor is dirty, rusted appliances

Awesome