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8.4 / 10 Guest Rating

Candlewood Suites Richmond - West Broad by IHG

2100 Dickens Road , Richmond, us

Candlewood Suites Richmond - West Broad by IHG - main view

About the Property

Modern Comfort and Convenience

Fitness Center and More: Stay active during your stay at Candlewood Suites Richmond - West Broad with our well-equipped fitness center and beautiful garden. Unwind in our shared lounge or enjoy a delicious meal at our on-site restaurant.

Business-Friendly Amenities: Take advantage of our 24-hour front desk and business center, perfect for all your work needs. Stay connected with complimentary WiFi throughout the property.

Convenient Location: Located just 11 km from Greater Richmond Convention Centre and with easy access to University Stadium and Virginia Commonwealth University School of the Arts, our hotel is the ideal choice for both business and leisure travelers.

Ready to experience comfort and convenience? Book your stay at Candlewood Suites Richmond - West Broad now!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

One-Bedroom King Suite - Photo 1
One-Bedroom King Suite - Photo 2
One-Bedroom King Suite - Photo 3
One-Bedroom King Suite - Photo 4
One-Bedroom King Suite - Photo 5
One-Bedroom King Suite - Photo 6
1/6

One-Bedroom King Suite

The spacious suite offers air conditioning, a coffee machine, as well as a private bathroom featuring a bath or a shower and a hairdryer. The well-fitted kitchenette features a stovetop, a refrigerator, a dishwasher and a microwave. This suite has a dining area, a wardrobe, a flat-screen TV and an outdoor dining area. The unit offers 2 beds.

51 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
TVTelephoneAir conditioningHair dryerKitchenetteRadio

1 King 1 Bedroom Suite

Non-refundable
Room Only
20% OFF$184.69

$147.75

Includes taxes & fees
King Studio Suite - Photo 1
King Studio Suite - Photo 2
King Studio Suite - Photo 3
1/3

King Studio Suite

The suite provides air conditioning, a coffee machine, as well as a private bathroom featuring a bath or a shower and a hairdryer. Meals can be prepared in the kitchenette, which is equipped with a stovetop, a refrigerator, a dishwasher and a microwave. This suite features a dining area, a wardrobe, a flat-screen TV and an outdoor dining area. The unit offers 1 bed.

33 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
TVTelephoneAir conditioningHair dryerKitchenetteRadio

1 King Studio Suite

Non-refundable
Room Only
20% OFF$177.54

$142.03

Includes taxes & fees
Studio Suite - Photo 1
Studio Suite - Photo 2
1/2

Studio Suite

The spacious suite provides air conditioning, a coffee machine, as well as a private bathroom featuring a bath or a shower and a hairdryer. Guests can make meals in the kitchenette that is equipped with a stovetop, a refrigerator, a dishwasher and a microwave. This suite features a dining area, a wardrobe, a flat-screen TV and an outdoor dining area.

51 sqm
Sleeps 2
2 Double bed (131-150 cm wide)
Amenities
TVTelephoneAir conditioningHair dryerKitchenetteRadio

Studio Suite

Non-refundable
Room Only
20% OFF$191.85

$153.48

Includes taxes & fees
King Studio Suite with Bath Tub - Mobility Access - Photo 1
King Studio Suite with Bath Tub - Mobility Access - Photo 2
King Studio Suite with Bath Tub - Mobility Access - Photo 3
King Studio Suite with Bath Tub - Mobility Access - Photo 4
1/4

King Studio Suite with Bath Tub - Mobility Access

In the fully equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and a microwave. The unit has 1 bed.

33 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
KitchenetteRefrigeratorMicrowaveDishwasherStovetopSmoke alarm

Studio King Suite With Mobility Accessible Tub

Non-refundable
Room Only
20% OFF$177.76

$142.21

Includes taxes & fees
King Studio Suite - Mobility Access Tub/Non-Smoking - Photo 1
King Studio Suite - Mobility Access Tub/Non-Smoking - Photo 2
King Studio Suite - Mobility Access Tub/Non-Smoking - Photo 3
1/3

King Studio Suite - Mobility Access Tub/Non-Smoking

Guests can make meals in the kitchenette that features a stovetop, a refrigerator, a dishwasher and a microwave. The unit has 1 bed.

33 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
KitchenetteRefrigeratorMicrowaveDishwasherStovetopSmoke alarm

1 King Studio Suite Mobility Accessible Tub

Non-refundable
Room Only
20% OFF$177.54

$142.03

Includes taxes & fees
King Room - Mobility Access Tub/Non-Smoking - Photo 1
King Room - Mobility Access Tub/Non-Smoking - Photo 2
King Room - Mobility Access Tub/Non-Smoking - Photo 3
King Room - Mobility Access Tub/Non-Smoking - Photo 4
King Room - Mobility Access Tub/Non-Smoking - Photo 5
King Room - Mobility Access Tub/Non-Smoking - Photo 6
King Room - Mobility Access Tub/Non-Smoking - Photo 7
1/7

King Room - Mobility Access Tub/Non-Smoking

In the kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and a microwave. The unit offers 2 beds.

51 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
KitchenetteRefrigeratorMicrowaveDishwasherStovetopSmoke alarm

King Room - Mobility Access Tub/Non-Smoking

Non-refundable
Room Only
20% OFF$197.66

$158.13

Includes taxes & fees
King Studio Suite - Hearing Accessible/Non-Smoking - Photo 1
King Studio Suite - Hearing Accessible/Non-Smoking - Photo 2
King Studio Suite - Hearing Accessible/Non-Smoking - Photo 3
King Studio Suite - Hearing Accessible/Non-Smoking - Photo 4
King Studio Suite - Hearing Accessible/Non-Smoking - Photo 5
King Studio Suite - Hearing Accessible/Non-Smoking - Photo 6
King Studio Suite - Hearing Accessible/Non-Smoking - Photo 7
1/7

King Studio Suite - Hearing Accessible/Non-Smoking

Guests can make meals in the kitchenette that features a stovetop, a refrigerator, a dishwasher and a microwave. The unit has 2 beds.

51 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
KitchenetteRefrigeratorMicrowaveDishwasherStovetopSmoke alarm

King Studio Suite - Hearing Accessible/Non-Smoking

Non-refundable
Room Only
20% OFF$197.66

$158.13

Includes taxes & fees
One-Bedroom Queen Room - Mobility Access Tran Shower - Photo 1

One-Bedroom Queen Room - Mobility Access Tran Shower

The well-fitted kitchenette has a stovetop, a refrigerator, a dishwasher and a microwave. The unit has 3 beds.

0
Sleeps 6
1 Sofa bed (Variable Size)
2 Queen bed (151-180 cm wide)
Amenities
KitchenetteRefrigeratorMicrowaveDishwasherStovetopSmoke alarm

One-Bedroom Queen Room - Mobility Access Tran Shower

Non-refundable
Room Only
20% OFF$228.31

$182.65

Includes taxes & fees
One-Bedroom Queen Suite - Photo 1

One-Bedroom Queen Suite

Guests can make meals in the kitchenette that has a stovetop, a refrigerator, a dishwasher and a microwave. The unit has 3 beds.

0
Sleeps 6
1 Sofa bed (Variable Size)
2 Queen bed (151-180 cm wide)
Amenities
KitchenetteRefrigeratorMicrowaveDishwasherStovetopSmoke alarm

2 Queen 1 Bedroom Suite Sofa Bed

Non-refundable
Room Only
20% OFF$213.34

$170.67

Includes taxes & fees
Suite, 1 Bedroom, Accessible (Communication Accessible) - Photo 1
Suite, 1 Bedroom, Accessible (Communication Accessible) - Photo 2
Suite, 1 Bedroom, Accessible (Communication Accessible) - Photo 3
Suite, 1 Bedroom, Accessible (Communication Accessible) - Photo 4
Suite, 1 Bedroom, Accessible (Communication Accessible) - Photo 5
Suite, 1 Bedroom, Accessible (Communication Accessible) - Photo 6
Suite, 1 Bedroom, Accessible (Communication Accessible) - Photo 7
Suite, 1 Bedroom, Accessible (Communication Accessible) - Photo 8
Suite, 1 Bedroom, Accessible (Communication Accessible) - Photo 9
Suite, 1 Bedroom, Accessible (Communication Accessible) - Photo 10
Suite, 1 Bedroom, Accessible (Communication Accessible) - Photo 11
Suite, 1 Bedroom, Accessible (Communication Accessible) - Photo 12
Suite, 1 Bedroom, Accessible (Communication Accessible) - Photo 13
Suite, 1 Bedroom, Accessible (Communication Accessible) - Photo 14
Suite, 1 Bedroom, Accessible (Communication Accessible) - Photo 15
Suite, 1 Bedroom, Accessible (Communication Accessible) - Photo 16
1/16

Suite, 1 Bedroom, Accessible (Communication Accessible)

2 Queen Beds550 sq feet Layout - Bedroom, dining area, and sitting areaInternet - Free WiFi and wired internet accessEntertainment - 49-inch flat-screen TV with premium channelsFood & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasherSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, laptop workspace, and phoneComfort - Climate-controlled heating and air conditioningAccessibility - Doorbell and phone notificationNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

51 m2
Sleeps 6
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerDeskMicrowave

2 Queen 1 Bedroom Suite Communication Accessible

Non-refundable
Room Only
20% OFF$213.34

$170.67

Includes taxes & fees
Suite, 1 Bedroom, Accessible (Communication, Accessible Tub) - Photo 1
Suite, 1 Bedroom, Accessible (Communication, Accessible Tub) - Photo 2
Suite, 1 Bedroom, Accessible (Communication, Accessible Tub) - Photo 3
Suite, 1 Bedroom, Accessible (Communication, Accessible Tub) - Photo 4
Suite, 1 Bedroom, Accessible (Communication, Accessible Tub) - Photo 5
Suite, 1 Bedroom, Accessible (Communication, Accessible Tub) - Photo 6
Suite, 1 Bedroom, Accessible (Communication, Accessible Tub) - Photo 7
Suite, 1 Bedroom, Accessible (Communication, Accessible Tub) - Photo 8
Suite, 1 Bedroom, Accessible (Communication, Accessible Tub) - Photo 9
Suite, 1 Bedroom, Accessible (Communication, Accessible Tub) - Photo 10
Suite, 1 Bedroom, Accessible (Communication, Accessible Tub) - Photo 11
Suite, 1 Bedroom, Accessible (Communication, Accessible Tub) - Photo 12
Suite, 1 Bedroom, Accessible (Communication, Accessible Tub) - Photo 13
Suite, 1 Bedroom, Accessible (Communication, Accessible Tub) - Photo 14
Suite, 1 Bedroom, Accessible (Communication, Accessible Tub) - Photo 15
Suite, 1 Bedroom, Accessible (Communication, Accessible Tub) - Photo 16
Suite, 1 Bedroom, Accessible (Communication, Accessible Tub) - Photo 17
1/17

Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

2 Queen Beds550 sq feet Layout - Bedroom, dining area, and sitting areaInternet - Free WiFi and wired internet accessEntertainment - 49-inch flat-screen TV with premium channelsFood & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasherSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, laptop workspace, and phoneComfort - Climate-controlled heating and air conditioningAccessibility - Thin carpet in room, visual fire alarm, grab bar near toilet, wheelchair accessible, tile flooring in room, hardwood flooring in room, braille signage, closed-captioned TV, doorbell and phone notification, lever door handles, wheelchair-width doorways, and accessible bathtubNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

51 m2
Sleeps 6
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerDeskMicrowave

1 King 1 Bedroom Suite Mobility Accessible Tub

Non-refundable
Room Only
20% OFF$184.69

$147.75

Includes taxes & fees

Guest Reviews

8.4
Excellent724 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the clean common areas.

Categories

Cleanliness7.7
Service9.2
Location8.7
Room Quality7.7
Amenities8.2
Value for Money8.2
Food and Beverage8.7
Overall Experience8.7

Select topics to read reviews

J
Jarrod JayusUS
Verified booking
couple
Standard Room
Stayed in Jun 20, 2026

"Excellent"

8.0
Helpful?
L
LinususUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 18, 2026

"Excellent"

8.0
Helpful?
J
JeannieusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 18, 2026

"Excellent"

8.0
Helpful?
T
TyrellusUS
Verified booking
couple
Standard Room
Stayed in Jun 16, 2026

"Good"

6.0

It was clean and comfortable

The bedroom tv was damaged badly

Helpful?
K
KiandrausUS
Verified booking
couple
Standard Room
Stayed in Jun 16, 2026

"Amazing staff."

10.0

Clean and all of the staff were so nice and helpful.

N/A

Helpful?
M
MarkitausUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 15, 2026

"Horrible!!!!"

3.0

The bed was comfortable

Everything else. The lobby smelled like they smoked in there and tried to cover the scent with air freshener. The rooms and furniture are outdated. The staff was rude. I asked for extra towels and the guy at the desk gave me one. When I said there was 4 people in my room he gave me one more and said that was all he could give me. I asked for an extra blanket and he told me it would be sent to my room. 45 minutes later I called to check on the blanket and he says I put it in but they never came to bring it. You can walk down to the front desk and get it because I can’t bring it. Worst customer service ever!! I WILL NOT BE STAYING AT THAT OR ANY OTHER CANDELWOOD SUITES AGAIN. DEFINITELY DO MOT RECOMMEND 1/10

Helpful?
T
TroyQuanusUS
Verified booking
couple
Standard Room
Stayed in Jun 14, 2026

"Very Good"

7.0
Helpful?
R
RoxaneusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 10, 2026

"Exceptional"

10.0

Front desk very pleasant and helpful. Loved the outdoor lounge area.

Outdoor lounge area needs cleaning

Helpful?
J
JamesusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 7, 2026

"Good"

4.0

Th3 kitchenette and bathroom was clean. Staff was friendly.

Tired. The furniture was frayed and stained. Cooking pans were burnt and unusable.

Helpful?
G
GavaghanusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 29, 2026

"Exceptional"

10.0

Everything! My husband and I loved the outside area, especially the pool table. The staff is friendly and wonderful and helpful.

Nothing, my stay was amazing and enjoyed my entire week there. I was sad to leave.

Helpful?
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