Value Suites Extended Stay - St Louis

Someone got my all my information from that kiosk machine and text my personal # about sexual explicit things or they’d share my information

At this property if you check in after hours you have to go through a operator on a virtual kiosk, my room needed to be redone like the carpet was long over do for new carpet there was a questionable stain on the carpet that might have been blood, the area this hotel was in was cool, fyi if your looking for a cheap hotel for a night pass this one up and go with extended stay or best western

I checked in and checked right back out- i was reluctant to even check in because of how the property looked when i pulled up. These are run down apartments surrounded by very sketchy looking individuals. As soon as we walked in our room we were hit with the smell of cigarette smoke (a non smoking room) I’m 4 months pregnant and didn’t want to be sick or risk my babies life so we left immediately. There is no front desk so we had to talk to a lady through a zoom video meeting. She was extremely short and unfriendly. Don’t waste your time or money staying here. Very scary. Dont trust the 7 stars- they’ve obviously paid for good reviews.

Great customer service

A bit far from restaurants.

Well to tell he truth i was creeped out there was a women out side the door to my room the whole night with a b a bunch of boxes and she was there every time i opened the door i could not get a hold of anyone in the office and couldn't sleep

Discusting, dirty,massive gagging smoke s.ell, dirty sheets, poor maintain ence, aweful virtual che k in, hard to find room, very run down. I would rathersleep in my car.

Upon checking in (by machine) the experience was horrible. I did my purchase online and as I pick the hotel of choice did not match the hotel I arrived at. The place was run down, the room carpet and furniture was dirty. I picked the place because breakfast was included which made it easier for me because I had to work in the morning. The visual person told me no breakfast and charged me extra fees for different charges to my card. Why would I pay for a curtesy fee for a hold on my cc there was NO one courteous at this location

The presentation

I got charged twice by booking.com because I booked the wrong date on march 20 and wasn’t able to get a refund so I went ahead and paid again for march 21 put down 100$ deposit that wasn’t refunded because I was “smoking marijuanna” with no evidence at all . I checked in at 2pm didn’t even get to the facility until about 9 pm and left before 8 am because I had work left the room east to clean I would never go there again 😁 ever in my life

The grounds were VERY dirty with trash everywhere. There is a group of younger people who run around the place like they own it, including looking into people's windows. It was a creepy experience. Will not be going back.

DIRT