Value Suites Extended Stay - St Louis

Literally nothing.

It was filthy and smelled bad. Cigarette burns on the walls in a supposedly non smoking room. Torn, filthy, furniture with animal pee stains on the leg. The shower surround was cracked and literally falling off the wall and there was black mold behind it. We both woke up with bug bites all over our legs, so I suspect bed bugs I didn't find when I checked. The long term stay neighbors were loud, yelling and stomping on the floor non-stop from 1pm to midnight. The place is like staying in the ghetto. It needs to be shut down.

This is a very nice, cozy and relaxing property! The staff made us feel so welcome! I will recommend the Craigshire Suites to anyone wanting a laid back environment!

The check in is long and it places a customer in an unsafe environment especially at night.

I didn’t even go inside to check in the outside was filthy and the people that were hanging out around the property made me feel unsafe

Not very good

Very nice suite for the price. Inside is nice. Sketchy looking at first outside. Apparently some people live here full time. But ending up being ok. I would stay here again

Location.

Staff. No communication. No help. No toilet paper.

This property was absolutely awful. (I had stayed there previously when it was a Residence Inn.) I arrived after 8:00, and it was already dark. I couldn't believe it when I discovered the lobby isn't even open ALL WEEKEND! I had to check in at a kiosk in the vestibule, with a clerk who wasn't even on property, and was probably in a different country. After checking in and receiving my key from the kiosk machine, I then drove around to my room. There was trash all over the property, and many of the units looked like they are now apartments. There were Halloween decorations on many of the doors and railings, and bicycles, skateboards, desks, tables and other items laying outside of many units. The back of the property, where my room was, was very poorly lit. When I got to my room, I noticed that there were several pieces of particle board leaning up against the wall next to my door. There was also a file cabinet/nightstand with coins on top of it sitting outside the door, as well as trash. Also, the stairs leaning up to the room were quite uneven and one was broken. Photos from the room are attached. The room smelled terrible, and both the tile floor and carpet were sticky. Unlike the photo from the property, there were zero utensils, cups, or plates in the kitchen. The couch was dirty and had no throw pillows. There was no way I would sit on it, and the only other chair was the desk chair, which was dirty. Overall, the room was stinky, filthy, and unacceptable.

Very dirty property. They advertise breakfast and coffee but when you get there they don’t have either. It’s says it’s a hotel but they don’t run it like one.