La Quinta Inn by Wyndham New Orleans Veterans / Metairie

This is the most disgusting hotel experience I have ever experienced. The elevator was broken. The front lobby reeked of skunky marijuana. When we walked up the 3 flights of stairs and opened the door to the room, this is what we saw. The beds were unmade with the linens piled up. The room smelled like the inside of shoe with the musty mildew and mold. There is some kind of tool on the floor. The wall above the head of the bed is covered in a large patch of mold or mildew. The light fixture on the wall is broken like there was some kind of altercation in the room. We ended up checking back out and staying at a different hotel. I've been all over the world and this takes the prize for the worst room I've seen. I contacted the health department and LaQuita corporate. It needs to have the license pulled.

Rooms smell not as advertised

Everyone was just amazing

Waited for 30 minutes for someone to show up to check us in. First room smelled so moldy & musty that we could not breath. Second room was no better. There were holes in wall, filthy curtains, no smoke detector, pornographic movies, flyers, and trash in dresser drawer, what looked like a tick was in the bed, bath tub and sink drains were clogged, a space between the door and the frame was wide enough to allow bugs in, and breakfast was lousy even for a continental breakfast. Would have left if I had been able to, but we booked on Hotels.com and were told we could not get our money back.

Cheap and conveniently off of I-10. Dirty, smelly, in a questionable neighborhood.

The doors wont close nor lock. Very smelly. No clean towels. No staff response

Instant discomfort. Bad, stale smell. Dripping faucet. Tub stains. Burned spots on bedding. Non-usable micro wave. Dark dirty walkway to room. Unsafe atmosphere. I will expect a credit as I did purchase protection plan.

It was truly a horrible stay i only stayed 1 night because it was late i deserve a refund for that because its a horrible unsafe place to lay your head no air conditioning no towels the entire room was dirty so i hope i get reunded

The Young guy at the desk was doing a amazing job, sad no support from management though, took a long time to get checked in due to the multitude of "fires [metaphorical not literal] he was left to put out. Watched manager walk in go to desk and walk out, with 4 customers left on the shoulders of the the front desk attendant. Sad really, breakfast felt like it was a hate meal, 4types of bagels no butter? No cream cheese? Eggs, not side , potatoes, bacon , or sausage , would have at least felt welcoming, i understand major renovations were occurring but it just felt like the stay was not welcomed, i stayed 2 nights , roomservice never came to check had to ask for fresh towels what was on the cart she was pushing? Apparently not towels for sure, this spot needs .....much. affordable, and 2 staff members were friendly thats the good, i tighten screws all over my room, for security and proper functionality, cleaned cob webs off every area above eye level, water ran constantly from toilet and tub...i asked for a bucket to get ice from only place completely other side of property on another floor, and was handed a bag 1 to walk the property length back to my sweet. Like i said young guy from opelousas, and then when checking out of room young hispanic lady for polite everyone else felt bothered by my presence and my interaction was received as an annoyance. IM ASHAMED OF WHAT IS CONSIDERED CUSTOMER SERVICE IN AMERICA TODAY. BUT THE 2 I MENTIONED GIVE A GLIMMER OF HOPE LEFT.

The staff is friendly and helpful.