La Quinta Inn by Wyndham New Orleans Veterans / Metairie

Bad experience

We showed up for check in and there were several sketchy people walking around the property. Hotels.com also listed there was an electric car charging station, and there was not. This was one of the main reasons we booked the hotel. The hotel room was dirty. Dirty underwear was left in the room. The water was constantly running in the shower that didn't look clean nor the rest of the bathroom area. We had to ask for towels as there was only one towel in the room. The door to our room had several gaps where metal was broken and hanging off. This allowed smoke from people smoking outside to enter. My wife felt uncomfortable being at the hotel by herself while I was working. Please be cautious if you go with children. We felt uncomfortable leaving anything in the room when we were not there—even just our clothes.

Not a pleasant experience at all! Had to have the staff change my room four times and still it wasn't right but was left with no more energy to argue any further. Lights in the bathroom did not work in 2 of the rooms, the beds were dirty in one room and the original room was not even cleaned at all. Totally not a good place and reputation builder for La Quinta!

problems finding reservation, water problems with no promise of relief. did not check in.

Where do I start. The room had a little order to it when I first walked in. When I use the bathroom for the first time had nats in the restroom. Killed one then a few hours later killed a few more. When I went to take a bath that night a roach fell out of the water spout into the tub. After the cleaning the tub out notice mold on the ceiling of the tub starting to show it’s self under the paint. And finally there was bubbles on the wall behind the toilet don’t know if mold or moister pockets whatever it was it was behind layers of paint. I will be contacting the gym and corporate. I have pictures just not on my computer yet

The room had a very bad odor that smelled like Mold! The bathroom drainage was stopped up! While showering the water didn't drain out! Upon arrival I had to stand at the desk at least 20-30 minutes before the front desk worker came and assisted me she was very rude and didn't greet me at all,!!,I did report my room condition to front desk what was going on! I was told that I was going to be move to another room after n no one did move me

Rusty tub with no hot water. Busted lamps and lampshades. Gross carpet.

This was the most run down motel I have ever stayed at. The room was very dirty, there was a layer of dirt and dust on all the light fixtures. The sink was completely stopped up, the night staff did nothing to fix of accommodate the issue. Was supposed to be there for two nights, but it was so bad, we checked out a day early.

It was supposed to be a non-smoking room but it stunk like one, there were stains on the bedsheets and overall didn’t seem clean.

Please, don’t ever select this property. I don’t really understand why La Quinta offer these kind of motel properties. The website description about rooms, amenities are totally wrong. They don’t have clean beds, rest rooms and outside areas and EV chargers. The staff were asking me to leave the property if I don’t line it. Also they did not offer any help with the satisfaction with the hotel. It is not a hotel, it is a motel with dirty.