La Quinta Inn by Wyndham New Orleans Veterans / Metairie

It was ok for the night!

The front desk staff was amazing, especially the younger black guy. But the rooms were terrible. I had a room where the ac didn’t work and the sink was stopped up. Later another guy moved me to another room and I had issues with the tv and I couldn’t take a shower. So my stay sucked.

I had a great experience at the hotel. The front desk service was incredibly fast and efficient. Reddy was absolutely amazing — super helpful, kind, and made the check-in process smooth and easy. Thank you for such a warm welcome!

Friendly staff

Rooms were dirty. All but one staff member was helpful. Had to get new keys almost every time I left the room. And had to leave cause work relocated me, and I was denied even a partial refund. Place needs to be investigated by La Quinta and closed until it’s fixed.

Absolutely disgusting hotel

The welcome was terrible. We changed the room 3 times. One room the bathroom light didn’t work. The other room the door of the room didn’t lock. The next room had bugs.

Very clean bed and sheets. Water in sink and bathtub dropped all night. Next morning, could not get the cold water in the shower to turn on, only hot, so no shower for me.

Booked this place for a week because it was pet friendly. It turned out to be an absolutely disgusting property. Checked out the next day to find another place that would take a pet. Good luck getting a refund from them or Expedia for unused nights due to unlivable/unsatisfactory conditions.* *The La Quinta property was dirty, the room was nasty and reeked. There was a NO lighting that worked in the room except the bathroom. There were stains on the beds, floors, and walls. The property was old and unkept. The pool was chain locked shut, although it was advertised as having a great outdoor pool. The staff was of no help and, quite honestly, neither was Expedia. Received such a runaround and will never book with them again. It was advertised as 100% satisfaction guaranteed. They did not stand behind that. Good luck even getting ahold of Expedia. That was a process in itself.

Directions to the room were not clear. There was a roach in the bathroom. The bedding was clean as were the towels. The walls need sprucing up.