La Quinta Inn by Wyndham New Orleans West Bank / Gretna

Charged me to upgrade with a refrigerator and microwave...but they never brought them up to the room

This place is for transit individuals who have made a lot of poor life choices. The room smelled like mold & mildew, carpet was disgustingly dirty, walls filthy, furniture has seen better days & tub water wouldn’t turn off. The property knew these issues because someone had to change the bedding, the only thing clean in the room. I got about 2hrs of sleep, didn’t check in till 1am & checked out within hours of checking in. I have picture proof too.

Front desk is terrible

Room looked run down, sheets on both beds dirty, roaches, bathroom tub leaked. No wash rags, when I went to the front desk to ask for some they told me they didn’t have any more. Had an iron board but no iron. If I didn’t pre pay I would have went to another hotel. Looks Nothing like the pictures, exact opposite.

I love it here

The desk Staff was very helpful and kind. The quality and condition of the room was extremely poor. Not enough towels. Dirt, dust, rust stains, cigarette burns and torn curtains contributed to my overall negative opinion and adverse reactions. I left and went to another hotel.

Place was mega dirty, air con set to coldest setting and was just blowing the outside air in. Tv was set to max volume and the remote didnt work for it, went to front desk about all the problems and was told someone would cone and sort it out, no one did

Our room was run down and had bugs. Other room had stains in bathroom.

Surley staff, area around facility was very dirty, rooms never cleaned, had to go to front desk and ask for clean towels. Elevator dirty with peeling walls. Should be refurbished or completely torn down. Moved to another hotel.

The entire property is trash. When you open the room for it reeks if urine and mold. The entire room feels damp. Mold on the lampshades. The bedding was stained. Hand prints and footprints on the c sheets. This place needs to be condemned. There's water dripping all over the entire place. This should not be listed on expedia. How could Wyndham claim such a place. Totally unacceptable.