Four Seasons Chicago

FS Chicago has been our Go-To hotel for 21 years. There service and attention to needs, their pleasant demeanor, their guest orientation, and their rooms making you feel comfy has always been superb. But this last trip it went up another notch, something I didn't think could happen given how wonderful they all our! From the time I checked in; to sharing the pool with my daughter, son-in-law, and grandson; to their making personal accommodations for dinner; to room service; to making it easy to check out; it all was beyond superb guest service--everything was personal, timely, and down-to-earth view of the world. They indeed make it feel like you were home. On a scale of 1 to 10 with 10 being the highest, I give them an 11; and I've been told I am a hard grader.

Stayed here Dec. 19-21 2025. We live in the west burbs. My wife and I go to Four Seasons several times a year for a nice indulged getaway. FS has always been amazing.. every stay! Beautiful and clean luxury hotel that meets every expectation. The pool and fitness center is GREAT! Big Pool. The social area is huge and very relaxing. The entire staff that we have met over the years is ALL GREAT! We just took our family. 2 connecting rooms. One of the rooms has a large living area to hang out with family at night before we go fall into our cushy amazing bed. We love it so much we bought some of the pillows and linens. I miss it already! Oh AND YOU HAVE ACCESS to 6th floor 90 NORTH! 6th floor will also lead you to elevators ( west to the hallway ) , that you can take to exit and exit very close to Delaware and Rush and Walton and Rush.

Everything was wonderful, right upon my arrival, which was seamless, I was given early checkin privileges, and a room upgrade as well. What I noticed immediately was the care and attention to detail from all the staff. I felt everyone was on their game, and stepping up for that matter. I established so many positive connections with everyone that I had interactions with, they were kind and helpful, this is so refreshing and very much appreciated in a legitimate 5 Star Hotel! Elizabeth, the front desk manager was exceptional, making sure small details weren’t overlooked. Four Seasons Chicago is a well oiled machine… I can’t wait to return!

Outstanding service, staff, and amenities. The four seasons team went above and beyond to ensure we had a perfect weekend in Chicago.

I was so impressed with my stay at The Four Seasons Chicago. The newly designed hotel is just beautiful. My room was so comfortable with nice crisp linens and plenty of pillows. Of course the city view was wonderful. The staff here went out of there way helping me with my special concerns. I am returning in a few weeks and already made my reservation. For me, the best hotel in Chicago.

Our room was perfect it was a lake view on the 32nd floor, clean, roomy and comfortable. Little touches, like slippers, chocolate and bath salts all make the stay even more relaxing.

The Four Seasons Chicago was absolutely stunning. We came in for a show and overnight stay and everything was perfect. The staff was professional and had friendly smiles and greetings. I highly recommend.

Just wanted to come on here and write a review for some employees that really upgraded my experience. You can tell that Eve from Adorn cares a lot about her guests, she gives off an incredibly warm, caring, and motherly vibe, and she makes you feel very easily at home. I work in hospitality as well, and I have to say that it felt very refreshing to be given the service that I am used to give. Agripina in housekeeping is an incredibly sweet and hardworking lady, a real heart of gold.

A perfect place for a staycation over Thanksgiving. The concierge staff was excellent coordinating activities and transportation. The pool/spa staff was welcoming and the upgraded facilities are nice. It's a nice feature being directly connected with the 900 North building. The food was amazing in the lobby. Highly recommend making reservations for the mile high cocktail lounge.

The Four Seasons consistently outshines all others, what a great experience. From the helpful, professional staff - who knows when to stand back and when to insert themselves for assistance - to the fantastic bar tenders who remember your name and drink order even for infrequent customers, this hotel makes you feel special. Another great experience, and hopefully many more to come.