The Towers At Kahler Grand Hotel

Convenient to the Mayo Clinic. It was so nuce to have a place to rest between appointments!

Once again, my wife and I returned to the Mayo Clinic for our annual physical exams. As usual The Towers at The Kahler provided the feeling of home. New friends to spend time with in the club room remove the solitude of a usual hotel stay.. Our meals were all outstanding and left no desire to venture out. Located across the street from the Clinic, our refuge was available between appointments. These factors make return trips easy. We already anticipate another stay.

Employees were very nice although the reception lady was a little confused. Property needs updating. Mattress was soft. Complimentary food on the concierge level was mediocre at best but the drinks were nice!

The hotel called me the day before check in, wanted me to have cell phone of concierge so that I could call 15 minutes before arrival and that they would be waiting in the main lobby. They were, the front desk couldn’t see my reservation so they weren’t sure I was in the right place, and that’s because they have the main hotel and The Towers which I was in. The lady finally came, put my luggage on a cart and it fell into a door and damaged it. Then when I actually needed the concierge it went to voicemail 3 times. The place is very posh, and I definitely will stay there again. The service was lacking, and maybe it’s because they were focused on the Indonesian royalty that took up a whole floor, and the rest of the guests took second best. The staff in the luxury lounge was great! They were attentive, and wanted the guests to be well taken care of. Overall, check in needs help, and maybe don’t call the day before and set the expectations for too notch service if it can’t be followed through on. Again, I would stay again, but for the price it fell a little short.

The staff are wonderful and go out of their way to help with anything you need. The lounge is snakes and drinks 24 hrs a day as well as meals. The pool is incredible. Quiet rooms with amazing bathrooms. The hotel connects directly to the Mayo sublevel for easy access. It's luxurious and a real treat. I highly recommend the Towers!

The Kahler Towers is a lovely hotel convenient to Mayo in Rochester. The facilities and staff are excellent. Be sure to take advantage of the lounge!

David the concierge was fantastic. Dropped my car off and picked my car up for me on the street. The TV in the room was old and hard to navigate. The rooms are quite dated, Super hard to get the thermostats to work and the hotel is under construction in the lobby.

The staff at The Towers went above and beyond to make our stay great. The rooms and charming and the location and service are fantastic. David, Shane, Hisham & Ken will make your stay enjoyable, I guarantee it. The lounge on floor 11 is an outstanding amenity.

comfortable convenient staff was amazing, very helpful and accommidating

Excellent service, the quality of the room and cleanliness is top notch. The food provided is also excellent quality. Most people you will encounter are here for follow ups at the Mayo Clinic. They are generally very friendly and eager to strike a conversation. This has been a very unique and genuinely pleasant experience.