Crisol Vía Castellana

This property is literally across the street from a bus station hub and a Metro station so public transportation is very simple. Unfortunately the public transportation is very slow and you are very far away from the places of interest in Madrid. So you must leave very early to get where you want to be or pay a taxi around 25 Euro each way. There is no pool, which they say in the listing but it would have been nice to have one there. The rooms were neat and roomy but the beds were very hard.

The rooms are well kept though the rest of the hotel could use an update. The breakfast-buffet is good. A good value for your money. Conveniently located minutes from the train station.

Good situation for metro, train station and airport by metri

Very prompt checkin with a clean quiet room. All I could ask for.

Great location for my family. It was within walking distance to my cousins and to the Metra!!

Location. I had to leave Madrid early in the morning from Chamartín Train Station.

I went there 10 years ago and that’s the reason why I returned, before it was an amazing hotel but now it’s only an old hotel without any maintenance or improvement, doors are cracked and in very bad shape, filtrations from the ceiling, breakfast it’s over pricing, nobody helps you with luggage, honestly I won’t come back again!

We requested a nonsmoking room and received a smoking one, but the staff quickly assisted us and after that everything was perfect. Great stay!

the hotel needs a bit of cleaning in general, the entrance always stunk and the rooms could have been cleaner. It looks a LOT nicer in the images than what it is. The people at the front desk were very nice, and it is very conveniently located

Great locations. Close to transportation and attractions