Residence Inn by Marriott Richmond West End

Did not eat

$10.00 daily parking fee!

The fact that I was able to book a room that had two rooms in it for the price off one and it had a kitchen and a decent fridge as well

Wish we had more pillows and the ice machine took to long to make ice. Also wish they had more drinks and stuff in the store there wasnt much to choose from and also on the last day there was a little more to choose from with breakfast but also not everyone eats turkey sausage and wish there was more to choose to from hot food wise and more variety of drinks. Also I wish house keeping was everyday and not every 3 days witch is werid and shouldn't have to ask the front desk for more towels and was cloths and also add a sponge for the sink to wash dishes and more dishwasher detergent one pack ain't enough for 3 days. Also add extra sheets for the pull out bed as well. Also add brooms as well for the kitchen.

It was good for a continental breakfast

Considering it was considered a penthouse suite., it sure wasn't up to penthouse standards. Old, time for remodel and way to many things didn't work; lights in one of the bathrooms, microwave light, dishwasher not attached to the counter and not even wired up. Pay for parking...really?!

As a solo female traveler, I didn’t really feel safe with the motel style layout. I should have done better research, but bring an extra door lock if you are traveling alone. I barricaded the doors I was so nervous!

Location was perfect for our needs.

Not happy. This is the first time since I have been using Booking.com that I have encountered this problem. The receipt from the hotel is a total of 255.60 which includes 20.00 for parking. My credit card has been charged $273.30 for the room and there are pending charges of $41 by the Residence Inn. This is a discrepancy of $57.70. Please advise as to when we can expect a refund. Reservation Number: 5133424107

Convenient

Not well lit

Room was comfy and clean.

I don’t like that you have to pay $10 a night for parking in a parking lot. I could understand if you had to park in a garage. But a normal lot on the property is ridiculous!