Sonesta ES Suites Cincinnati - Sharonville West

It was nice and clean

The staff was rude when I was signing the paperwork, she was snatching the pages from me. We were also kicked out because we had a photo shoot and was told that we were having a party because the children were in the same pajamas and accused of having a party.

Give me my deposit back quickly.! I barely touched a thing

The breasts could have been better, but overall, the stay in the location was.

When walking past the pool it did not give much of a good vibe that may Be something that could be better.

Location

When I arrived to my room, I immediately noticed the huge mold stop on the ceiling. The coffee maker still had old coffee and pod in it. I went to the desk to get a "clean" one. They didn't have one so every day I had to walk to the office to get coffee. (Not someone wants to do 1st thing in the morning). There were only 2 sets of towels and there was 3 of us. Had to go back to the office and get more. I of the dryers didn't dry my clothes and I had to call the company for reimbursement. What a pain. The pool was closed for 2 days. The last day we left at 4 am, when I went outside there was a group of about 20 young teenagers in the courtyard I had to walk past, very uncomfortable feeling. I could smell pot and there was a vehicle parked next to me with 3 of them asleep inside. Maybe cameras would rectify this situation. I really would have loved to given a 10 but the circumstances just didn't apply.

The location was great. Also, the front desk staff were accommodating.

I needed practice getting into the electronic doors