Holiday Inn Alexandria - Downtown by IHG

The room comfortable. I liked the easy access from the interstate. The staff was very friendly and accommodating.

There was an issue with the third booking and check in took about thirty minutes causing a line of people waiting.

The smell was amazing! Friendly staff, actually clean, rooms were exceptionally clean!

Nothing.

The lobby area was spacious and convenient. The hotel is close to local attractions and easy parking. One of our guest an elderly woman tripped in the bathroom and skinned her knee. The hotel did not have a first aid kit and I had to go to Walgreens nearby to get bandages/large band aid and anticeptic spray. The bathroom door came off the track about half way closed and would not move. Also the toilet seat would not stay up. One male, two females,that's a problem.

We chose this hotel because it seemed like the best choice in the area. It’s a little run down but that would be ok except the pool was closed. I came here with my daughter after dropping my son at camp with the idea of hanging out together at the pool for the evening On check in I was told the pool was closed because it rained yesterday and it needed to be cleaned. It rains everyday so if that’s the case it will never be open. Too late to cancel. Later I looked at some reviews on a couple of different sites and found people complaining about the pool closure since the beginning of July. So the whole rain excuse is a lie. The pool is just closed. Also the “restaurant” is just a sandwich shop. This hotel is falsely advertising their amenities and I definitely would not have stayed here had I known of the pool closure and restaurant. Also the AC unit in the room is obnoxiously loud

Location

For the price breakfast wasn’t included

When I was walking into the hotel the entrance was covered in some type of liquid. When I entered the lobby the floor was filthy. It looked like it had not been mopped in ages. When I left in the morning broken glass was allover the outside entrance. The staff was friendly.

Comfortable, clean room. Very quiet.