Sleepy Hollow Hotel

Rien du tout

Franchement pas ouf la qualité des équipements de la chambre est vraiment vieillot , l'hôtel est vieux , petit déjeuner tout petit et pas grand-chose à proposer la qualité des chambres pas ouf le ménage est bâclé la salle de bain n'en parlons même pas

The beds were very comfortable, good sized rooms and the high quality TV was great to have.

Disappointed that we were not informed prior to our stay that the hotel follows strict religious rituals, meaning on weekends there was not complimentary tea/ coffee available, or breakfast, which is the minimum expected by guests staying in a hotel. There was also issues on check-in when the manager tried to charge me again for a room I had already paid for via Booking. He did not ask if I had paid and when he requested the money again I had to explain it was already paid for, he proceeded to tell me I was lucky he was there as the manager to resolve it because other staff are unable to. I’d consider the hotel knowing the payment was already taken as the minimum a guest can expect. The cleanliness was lacking throughout the hotel, we’d often wake up to mess across the hotel, food and drinks left on the hotel corridors.

When I first pull up in front of the building I was a little disappointed; however, once I got inside it was pretty. The staff was very kind and considerate of our needs.

The only issue we had was the heat in room 327. It didn’t work; however, they provided us with a portable heater.

The room was spacious and clean and the location is good.

The property is primarily used for events and retreats for a specific segment of the population, which is all well and good. But those not part of the group are subjected to loud partying, noisy children, and a general party atmosphere until the wee hours. Given that this group is clearly the target audience and primary guests at this establishment, their disrespectful behavior is not addressed by management, even upon request. .