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8.6 / 10 Guest Rating

The Lakes Rookley Holiday Park

Main Rd, Rookley, Ventnor, England, PO38 3LU, Ventnor, GB

The Lakes Rookley Holiday Park - main view

About the Property

Indulge in Pool Options
Enjoy relaxing dips in both the indoor and seasonal outdoor pool for a refreshing stay.

Diverse Amenities for Every Guest
Benefit from complimentary Wi-Fi, an arcade/game room, picnic area, and on-site dining options at the restaurant, snack bar/deli, and bar/lounge.

Convenient Facilities and Services
Explore the hotel's laundry facilities, ATM services, and free self-parking.
Experience a comfortable stay with well-equipped guestrooms featuring kitchen amenities and entertainment options like flat-screen TVs.

Book The Lakes Rookley now for an unforgettable getaway in Ventnor, just minutes away from captivating attractions and natural wonders.

Facilities & Amenities

Meeting rooms
Arcade/game room
Free WiFi
Terrace
Garden
Outdoor pool - seasonal
Picnic area
ATM/banking
Arcade/game room
Meeting rooms

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

The seasonal pool will be open from May to September. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent82 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great service.

Categories

Cleanliness8.6
Service9.1
Location9.1
Room Quality8.6
Amenities8.6
Value for Money8.1
Food and Beverage8.1
Overall Experience8.6

Select topics to read reviews

L
lizanne
Verified booking
Standard Room
Stayed in Feb 21, 2024

"Amazing stay "

10.0

Amazing! Simply the best

Helpful?
L
Lisa
Verified booking
Standard Room
Stayed in Feb 18, 2024

"Great value for money"

8.0

The caravan itself was beautiful. There were a lack of cookware though which was frustrating - predominantly no oven gloves, oven trays or saucepans/ frying pans. Luckily we brought a tray and frying pan with us just incase. The bed was VERY soft which caused me a lot of problems but will probably be suitable for many. There were no coffee tables in our caravan either which was frustrating but we could see that other caravans did have them. The site itself wonderful. You couldn’t ask for a better location to access the whole island’s attractions. The food in the restaurant, while a little pricy, was brilliant. Being able to bring our dogs was great and they loved walking round the lake and surround areas. We didn’t spend a lot of time in the caravan itself preferring to explore. The local pubs are phenomenal and all within a few mins drive. We will definitely come back again but will probably pay a bit more for a better caravan or chalet next time

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T
Thomas
Verified booking
Standard Room
Stayed in Feb 4, 2024

"Exceptional"

10.0

Peaceful and relaxing, just what we needed. Clean accommodation although sofa was a bit uncomfortable, cushions would help,but would definitely stay again. Rookley is very well maintained and staff are very welcoming.

Helpful?
S
Steven
Verified booking
Standard Room
Stayed in Jan 5, 2024

"Exceptional"

10.0

Lovely cottage for a couple of nights, so spacious, comfortable, and functional. Wish I could have stayed longer and really made the most of it. Will definitely be back.

Helpful?
C
Claire
Verified booking
Standard Room
Stayed in Nov 26, 2023

"Excellent"

8.0

Easy check in and good communication from them prior to arrival. Cottage was comfortable, warm and peaceful. The hairdryer is listed as being included in the room, but it’s not *in* the room. You will need to give a deposit at reception and they’ll hand one over. Cash only deposit, and they don’t have ATMs on site - seems like a silly unnecessary inconvenience. They also text AND emailed about marketing to buy a caravan during our 3 day stay which seems a bit overkill. Shower pretty powerful and TV selection decent. Didn’t use any of the main facilities on site. Well located for everything on the island, I don’t think we drove more than 20 minutes to get anywhere which was handy.

Helpful?
R
Russell
Verified booking
Standard Room
Stayed in Nov 5, 2023

"Gone down hill"

4.0

I have stayed here at various times over the last 5 years and have really enjoyed it. The club house was always superb and the cottages were well equipped clean and comfortable. This time because of an error in booking we had a static at the end of the park. The first night we ordered a takeaway only to find we had 2 forks. We called reception and some were delivered. The following morning we went to do a cooked breakfast. We had 1 baking tray. No grill pan and only 4 plates. There was no starter pack containing a cloth, washing up liquid etc so I had to walk to the co-op. All of these things were in order in my previous visits. The beds are so uncomfortable I could t sleep. The sofas are basically a cushion on a wooden board and are also really uncomfortable, the TV was really bad also. I loved my time in the Isle of Wight, but hated every moment in this site. No entertainment for the kids which they loved on previous occasions.. reception closes at 4:30pm… The only thing that amused me was how the flooding of the site was dealt with. A person stood on a pallet truck trying to move a railway sleeper with a rake to unblock the road…

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Oct 29, 2023

"A lovely stay"

10.0

The caravan was clean and comfortable. Any issues we had during the stay were dealt with efficiently. The desk staff were friendly, polite and helpful. Ideas for improvement: The addition of a frying pan and baking tray would be helpful. An additional bin bag to help with recycling sorting.

Helpful?
H
Hardik
Verified booking
family_with_children
Standard Room
Stayed in Oct 29, 2023

"Exceptional"

10.0

All good , reception staff all good

Helpful?
C
Claire
Verified booking
Standard Room
Stayed in Oct 25, 2023

"No amenities as mentioned… no soap!"

6.0

Arrived to a lady who eye rolled me on check in at the bar, even though they were aware of me arriving after 8pm. Was told if I couldn’t find accommodation to call reception (but they close at 5pm..). Found our caravan, to find the door wide open and an inside light on… not what I expected to be quite honest. No instructions for heating/ hot water or even the oven etc… No towels (just a bath mat) no hairdryer, 2 glasses in the kitchen (wine glasses were there but children are a nightmare with those), and no pizza cutter or oven glove. Not even one basic soap/ hand wash for a sink…. Hotels.com stated towels and a hairdryer would be in our caravan. So maybe that needs removing for others to see in future. It was clean in general, tv is ever so basic, I had to tether WiFi which isn’t the end of the world. Would I stay here again? Probably not. White cliff bay was much better overall. Just a bit disappointed. Not ideal when you haven’t got what was told the caravan had. But the silver lining, was the fake fire (no heat) - did look nice of an evening.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Oct 15, 2023

"Exceptional"

10.0

Lovely relaxing weekend, will be back again

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