Hilton St. Louis Airport

Okay, this visit did not start well but the service here redeemed what probably wouldn’t have been a good stay. I used my digital key to go straight to my room at check in and it smelled excessively like marijuana. Not sure if it was the room itself or coming from an adjacent room but it was terrible. Front desk quickly reassigned my room thankfully and no issues with the next room. Bed was very comfortable ! The hotel is really need of upgrading in the rooms, specifically the bathrooms. Bathtub has caulking missing, bathroom doors chipped and very worn, light fixtures on the wall loose and crooked. However, the wait staff down in the lounge was excellent. Lounge was comfortable and modern and a break place to just unwind. The waitress found a wine that wasn’t on the menu anymore and the bartender gave a very generous pour. The wait staff was super friendly and engaging with conversation and to be honest it saved the stay from being a let down. This hotel is literally 5 mins from the airport and you can tell it’s a little worn because of all the travelers. It shares a parking lot with the newer Hampton Inn right next door. You have to pay for parking up front at the gate or type your phone number for entry if you have a digital key. Hotel shuttle is available.

Wonderful, spacious room and great service

Quiet friendly staff. Close to airport.

The front dest staff wasn't nice. She intentionally gave me a room in towerll which was very far from the elevator. I had 3 heavy baggages and i told her but she didnt care. The room was very dirty. The bathroom was not cleaned. It was only 1 night and had an early flight so i just left ASAP.

All the rooms in this location need a makeover! Just like they did the lobby! Mold in the bathroom sink around the boarders in room and shower. Room carpet smelt horrible! I had to ask the front desk for air freshener. Out dated furniture in room look warn down. Fruit flies in room every day and lobby bar area. Rooms are just not worth the money at all. But the lobby area is all new and beautiful! That’s how they trick you. Cause the rooms are antique!

The ballroom is beautiful. The staff was even nice however housekeeping needs to be trained how to clean a bathroom. I wanted to ask the people at the front desk if I could train them free of charge because the first room I had the bathroom had hair all on the side of the tub. They gave me another room with no problem and that bathroom was dirty also I will never stay here again

👍

Our air conditioner was not working and maintenance had to come work on it. Not once but twice when it kept working. This was the case for both rooms we rented. Rooms are dated and need updated. Quite disappointing for whats suppose to be a luxury hotel.

Your staff is outstanding very helpful and friendly