Hilton St. Louis Airport

Disappointed to say the least! We Stay at the Hilton every time we travel but this day was different. Check in was good. Booked a 4 person room accommodation and the room only had two towels and face clothes, no hair dryer, called housekeeping repeatedly no answer went to front desk asked for towels and hair dryer was told housekeeping doesn’t come in until 10am and she was alone and couldn’t leave the desk. 10am came and left, no housekeeping check out is noon have a flight to catch needed to be gone by 11 still no towels and no hairdryer almost missed our flight for no towels and a hairdryer that never made it to our room. Completely unacceptable for the price I paid for the room!

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Good hotel for the airport but definitely a little dated. This hotel needs some love.

The clerk did not welcome me Did not ask for membership Did not tell me Parking was at a cost or how much No wifi guest code offered Bed sheets torn sofa dirty tub needs recaulking..I must have the worst room in the hotel

The place was very clean but there were some issues the bathroom door was cracked so hard to open, the tub was not draining well, and in the morning we had to leave very early so we used the quick serve but was disappointed to find mostly chips and candy there was some items to heat up but as we were on a time crunch to grab airport shuttle we did not have time to do that would have liked packaged muffins, donuts croissants something like that but we were left with nothing like that. Also the cost for the few things we got were very expensive. Also when we wanted to clean up after ourselves there was not a trashcan to be found anywhere... why would you rather someone just leave the messes like pigs makes no sense.

The people at the front desk was very helpful and considerate of what I was going through and what was going on

The main lobby

The property was great, but I didn’t really like the parking.

We needed a room by the airport for our early morning flight. The bed was not good, it sunk. I tried to sleep on a pillow to fill in the gap. Tried to sleep on the couch, not comfy either. We were treated rudely because we brought in Subway and wanted to get bar drinks and enjoy our food, but we were told since we had "outside food" we couldn't sit at the tables, even though there were only 2 other parties. So we moved where we originally wanted to sit so we would be out of the way. It was very awkward. We cleaned up our own "mess" and left a tip. Won't be back.