DoubleTree by Hilton Hotel and Conference Center Chicago North Shore

The decor was very nice & the beds were comfortable.

We booked & PREPAID for a double room, there were 4 of us, however when we arrived to check in we were told all the double rooms were sold out and we would have to take a king with a rollaway bed, so it left 1 of us with no bed. The AC didn't work properly, the thermostat read 60* But it was never cool in our room

Being close to Old Orchard is a great location visiting relatives in Evanston. Breakfast was good, unfortunately not an option when using a 3rd party app. Was surprised how dirty the rugs were ealking from registration to elevators

Lobby rugs

Our room was very clean, comfortable beds, totally quiet, and the location was convenient for an event we attended in Evanston.

Breakfast was above average but not complimentary. Wait staff were attentive even with it being a buffet. The pool was nice and warm and enjoyed that it was an indoor or outdoor pool. Liked the art work on the walls throughout the hotel and the speed of the elevator.

The tub was slow to drain but staff were responsive to the problem. Wished there was a microwave in the room and that there was more coffee and cream.

Clean, great value

when the managers or workers come into my room to tell me to check out or whatever the case may be. if i overslept or something dont come into my room to inform me i understand there is a late fee but standing there while im in bed indecent is insane.