Fairmont Grand Hotel Geneva

Team always available and very friendly. Perfect accomodation for a peaceful stay for business or pleasure. The breakfast is exceptional to start your day. Don't forget to book a table at The Grill restaurant for diner. Unforgetable stay

Good location near the train station, with many restaurants nearby. Very friendly and helpful staff. The breakfast buffet offers an excellent selection of food, and was a real delight. The rooms were clean and nice, and there are decent gym facilities.

It used to be a 5 star hotel under Kempinski but now as much as the staff tried to be friendly everything was slow and the hotel feels rundown…not a manager in sight also… Staff as helpful as they could be under the circumstances… it is not their fault

The landscape is very beautiful and the service is excellent.

Excellent location, hotel was pristine and staff were helpful and friendly. The Grill restaurant was amazing.

Nice and convenient 5 star hotel. It's all nice, but a little outdated, maybe remodeling, especially the lobby, would be a real upgrade to this already established palace in Geneva

Classy and conveniently located, although the lobby is a little outdated

The bath had paint marks and was not resolved during my stay. I had to phone to get the iPad working and we were not offered free city bus tickets. Breakfast tea was not great either. I have stayed there many time before under kempinski and standard was better then. Will consider alternative next time. For 5 stars hotel small details count.

The property is outdated, room is outdated. Toilet bowl clogged and makes a 3 minutes loud noise after flushing. Mattress is not premium just standard. I noticed an oily stain on the chair when we got there. For $700 a night I expected much better. Only credit I would give is the staff being nice and professional, housekeeping did a good job too. hotel restaurant is exaggerating pricey considering the portions.

Everything!