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9.1 / 10 Guest Rating

Crowne Plaza Knoxville Downtown University by IHG

401 West Summit Hill Drive, Knoxville, us

Crowne Plaza Knoxville Downtown University by IHG - main view

About the Property

Convenient Location
Located just a 10-minute walk from the University of Tennessee and the Knoxville Convention Center, the Knoxville Crowne Plaza Hotel offers a prime location for both business and leisure travelers.

Modern Amenities
Enjoy a comfortable stay in rooms featuring warm colors, hardwood furniture, flat-screen TVs with cable, work desks, and coffee makers. Stay connected with free in-room Wi-Fi and take advantage of the 24-hour gym, business center, and dry cleaning services.

Dining and Entertainment
Savor delicious meals at Mahogany's restaurant for breakfast and unwind at The Library bar in the evenings. With a full-service bar, you can relax and socialize after a busy day of work or exploration.

For a memorable stay in Knoxville, book your room at Crowne Plaza Hotel now.

Facilities & Amenities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
Standard Room - Photo 5
1/5

Standard Room

Bed type preference and smoking preference cannot be guaranteed as it will be allocated upon arrival based on availability.

28 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

QUADRUPLE Accessible

Non-refundable
Room Only
20% OFF$178.2

$142.56

Includes taxes & fees

QUADRUPLE Accessible

Non-refundable
Breakfast Included
20% OFF$229.4

$183.52

Includes taxes & fees
Standard Queen Room with Sofa Bed - Non-Smoking - Photo 1
Standard Queen Room with Sofa Bed - Non-Smoking - Photo 2
Standard Queen Room with Sofa Bed - Non-Smoking - Photo 3
Standard Queen Room with Sofa Bed - Non-Smoking - Photo 4
1/4

Standard Queen Room with Sofa Bed - Non-Smoking

This room features a 49-inch flat-screen HDTV, a seating area with a sofa bed and a mini-fridge.

28 sqm
Sleeps 4
1 Sofa bed (Variable Size)
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Standard Room 1 Queen Bed with Sofa bed

Non-refundable
Room Only
20% OFF$183.19

$146.55

Includes taxes & fees

Standard Queen Room with Sofa Bed

Non-refundable
Breakfast Included
20% OFF$242.89

$194.31

Includes taxes & fees
Standard King Room - Photo 1
Standard King Room - Photo 2
Standard King Room - Photo 3
Standard King Room - Photo 4
1/4

Standard King Room

This room features a 49-inch flat-screen HDTV, a work desk and a mini-fridge.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Standard Room 1 King Bed

Non-refundable
Room Only
20% OFF$202.99

$162.39

Includes taxes & fees
Premium King Room - Top Floor - Photo 1
Premium King Room - Top Floor - Photo 2
Premium King Room - Top Floor - Photo 3
Premium King Room - Top Floor - Photo 4
1/4

Premium King Room - Top Floor

This room features a 49-inch flat-screen HDTV, a work desk and a mini-fridge. This room also includes access to the business center.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Premium King Room Top Floor

Non-refundable
Room Only
20% OFF$242.89

$194.31

Includes taxes & fees
Twin Rom with Mobility Accessible Roll In Shower - Non-Smoking - Photo 1
Twin Rom with Mobility Accessible Roll In Shower - Non-Smoking - Photo 2
Twin Rom with Mobility Accessible Roll In Shower - Non-Smoking - Photo 3
1/3

Twin Rom with Mobility Accessible Roll In Shower - Non-Smoking

Offering free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned twin room offers a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.

28 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Twin Rom with Mobility Accessible Roll In Shower - Non-Smoking

Non-refundable
Room Only
20% OFF$216.6

$173.28

Includes taxes & fees
King Room with Mobility Accessible Tub and Roll-In Shower - Photo 1
King Room with Mobility Accessible Tub and Roll-In Shower - Photo 2
King Room with Mobility Accessible Tub and Roll-In Shower - Photo 3
King Room with Mobility Accessible Tub and Roll-In Shower - Photo 4
1/4

King Room with Mobility Accessible Tub and Roll-In Shower

This room features a 49-inch flat-screen HDTV, a tea/coffee maker and a mini-fridge.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Room 1 King Bed Accessible (Mobility Transfer Shower)

Non-refundable
Room Only
20% OFF$202.99

$162.39

Includes taxes & fees
Standard Room with Two Queen Beds - Photo 1
Standard Room with Two Queen Beds - Photo 2
Standard Room with Two Queen Beds - Photo 3
Standard Room with Two Queen Beds - Photo 4
1/4

Standard Room with Two Queen Beds

This room features a 49-inch flat-screen HDTV, a tea/coffee maker and a mini-fridge.

28 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

DOUBLE QUEEN SIZE BED

Non-refundable
Room Only
20% OFF$178.2

$142.56

Includes taxes & fees

DOUBLE TWO QUEEN BEDS NON SMOKING

Non-refundable
Breakfast Included
20% OFF$229.4

$183.52

Includes taxes & fees
Double Room with Two Double Beds - Disability Access - Photo 1
Double Room with Two Double Beds - Disability Access - Photo 2
Double Room with Two Double Beds - Disability Access - Photo 3
Double Room with Two Double Beds - Disability Access - Photo 4
1/4

Double Room with Two Double Beds - Disability Access

This room features a 49-inch flat-screen HDTV, a tea/coffee maker and a mini-fridge.

28 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Standard Room 2 Double Beds Accessible (Mobility Transfer Shower)

Non-refundable
Room Only
20% OFF$183.19

$146.55

Includes taxes & fees

Standard Comm Accessible Two Double Room with Transfer Shower

Non-refundable
Breakfast Included
20% OFF$242.89

$194.31

Includes taxes & fees
Standard Room, 2 Double Beds, Accessible (Mobility, Transfer Shower) - Photo 1
Standard Room, 2 Double Beds, Accessible (Mobility, Transfer Shower) - Photo 2
Standard Room, 2 Double Beds, Accessible (Mobility, Transfer Shower) - Photo 3
1/3

Standard Room, 2 Double Beds, Accessible (Mobility, Transfer Shower)

2 Double Beds300.00-sq-foot room with city views Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 55-inch Smart TV with satellite channelsFood & Drink - Mini-fridge, microwave, coffee/tea maker, and room service (limited hours)Sleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Transfer showerEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - No rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVHair dryerDeskMicrowave

Standard Room 2 Double Beds Accessible (Mobility)

Non-refundable
Room Only
20% OFF$183.19

$146.55

Includes taxes & fees

Mobility Accessible Two Double Room with Roll In Shower

Non-refundable
Breakfast Included
20% OFF$242.89

$194.31

Includes taxes & fees
Premium King Room - Photo 1

Premium King Room

Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

1 King Premium

Non-refundable
Room Only
20% OFF$229.4

$183.52

Includes taxes & fees

Guest Reviews

9.1
Exceptional933 verified reviews
AI Summary

Guests highly rate the clean rooms and frequently praise the good location.

Categories

Cleanliness8.1
Service9.6
Location9.6
Room Quality8.6
Amenities9.6
Value for Money8.6
Food and Beverage9.1
Overall Experience9.6

Select topics to read reviews

D
DouglasusUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 6, 2026

"Clean laminate flooring carpet removed"

10.0

Given the location just blocks away from a not so pretty area I understand the need for garage parking. There was a sence of comfort and security.

If a parking fee of $25 is charged that should be explained from the start. For the receptionist to say that the parking fee will drop off once you exit the parking garage and drop the key in the box and customer service to say otherwise is angering and deceptive.

Helpful?
J
JusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 5, 2026

"I will stay there again. staff super friendly"

9.0

I loved the breakfast options

The parking garage exit was a little tricky. You need a key card to exit and i left mine in my room at checkout. I had to re-park and go inside to get a new key card. Not the end of the world but a little awkward to exit the parking garage. Just be prepared if you have a car.

Helpful?
S
SabrinausUS
Verified booking
couple
Standard Room
Stayed in Jun 5, 2026

"It was what I wanted. Close to government building and market square."

10.0

How close to market square and the friendliness the staff was.

Na

Helpful?
W
WesleyusUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 2, 2026

"Great place to stay, friendly, clean, and great location"

9.0

Very friendly and knowledgeable staff. Extra bonus, the hotel was very clean and smelled great.

I wish they had a free breakfast but otherwise everything was wonderful.

Helpful?
R
robertusUS
Verified booking
couple
Standard Room
Stayed in Jun 1, 2026

"Exceptional"

10.0
Helpful?
L
LeslieusUS
Verified booking
couple
Standard Room
Stayed in May 31, 2026

"Exceptional"

10.0
Helpful?
J
JohnusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 30, 2026

"Visit to UT"

10.0

Great for a business trip.

Parking and cost

Helpful?
N
NEUSesES
Verified booking
solo_traveller
Standard Room
Stayed in May 29, 2026

"Exceptional"

10.0

Ubicacio i servei.

Helpful?
S
SharonusUS
Verified booking
solo_traveller
Standard Room
Stayed in May 29, 2026

"Exceptional"

10.0

Beautifully maintained spacious rooms. Friendly reception and helpful staff. Great location to walk to restaurants and bars

Helpful?
J
JohnusUS
Verified booking
couple
Standard Room
Stayed in May 29, 2026

"Excellent"

8.0
Helpful?
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