Hilton Palm Beach PBI

This was hands down one of the worst hotel experiences I’ve ever had. The room was filthy, and the most alarming part was finding mold on the bedding and covers. That alone is a serious health concern and completely unacceptable for any hotel, regardless of price. The room clearly had not been properly cleaned or inspected. The smell, the condition of the linens, and the overall lack of hygiene made it impossible to feel comfortable or safe staying here. To make matters worse, the customer service was just as bad. Staff were dismissive, unhelpful, and showed zero urgency or concern when the issue was brought to their attention. No apology, no real attempt to fix the situation just excuses. This place should be shut down until it can meet basic cleanliness and safety standards. I would never recommend this hotel to anyone, and I will definitely never stay here again. Save your money and your health stay somewhere else.

Physical property is fine, pretty good even for an airport hotel. Service is poor - rude front desk, waitress who barely spoke English (which is fine, bur not for that job), text to check if they could do anything to make my stay better at 2:30 am (yes, stop texting me at 2:30 AM).

El desayuno especial y bien atendido por el personal

La habitación en las noches tenía calor pq el aire no funcionaba bien. En el baño las duchas el agua se salía.

The amenities, location, and overall Hotel were great.

Bed was hard and pillows weren’t the best. Our AC wouldn’t get the room cooler as the temp it was set to so it was very hot.