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7.3 / 10 Guest Rating

Copthorne Hotel Rotorua

328-348 Fenton Street, Rotorua, nz

Copthorne Hotel Rotorua - main view

About the Property

Luxurious Eco-Friendly Accommodation
Experience the perfect blend of luxury and sustainability at Copthorne Hotel Rotorua. Situated conveniently between central Rotorua and the Whakarewarewa Thermal Reserve, our eco-friendly hotel offers a guilt-free stay without compromising on comfort.

Heated Outdoor Pool and Free WiFi
Relax and unwind in our heated outdoor pool, perfect for a refreshing dip after a day of exploring the wonders of Rotorua. Stay connected with complimentary WiFi available throughout the hotel, ensuring you're always in touch with your loved ones or work.

Proximity to Key Attractions
With just a 5-minute walk to the Rotorua Golf Club and a short drive to the renowned Polynesian Spa and enchanting Lake Rotorua, our hotel provides easy access to the best attractions in the area. Book your stay now and indulge in the ultimate Rotorua experience at Copthorne Hotel.

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Please note that there is a 2% transaction fee when you pay with a credit card or a Visa or MasterCard debit card. There is no surcharge for payments made with EFTPOS or cash. A valid credit card must be presented on arrival, and be in the same name as the guests's name on the booking confirmation. For all pre-paid bookings, the credit card used to facilitate payment must also be presented on arrival. The guest will be charged a prepayment of the total price at the time of booking. Guests under the age of 18 can only check in with a parent or official guardian. For more information, please contact the property using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Superior 2 Queen - Photo 1
Superior 2 Queen - Photo 2
Superior 2 Queen - Photo 3
Superior 2 Queen - Photo 4
1/4

Superior 2 Queen

These rooms are located in the hotel's tower block. An private bathroom and a TV with satellite channels are included. Bed linen is included. You can request your preferred bedding configuration in the Special Request Box at the time of booking. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability.

24 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneHair dryerRefrigerator

Superior 2 Queen

Non-refundable
Room Only
20% OFF$133.88

$107.1

Includes taxes & fees

Superior 2 Queen

Non-refundable
Breakfast Included
20% OFF$176.49

$141.19

Includes taxes & fees
Superior Queen - Photo 1
Superior Queen - Photo 2
Superior Queen - Photo 3
Superior Queen - Photo 4
1/4

Superior Queen

These rooms are located in the hotel's tower block. An private bathroom and a TV with satellite channels are included. Bed linen is included.

24 sqm
Sleeps 3
1 Twin bed (90-130 cm wide)
1 Queen bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneHair dryerRefrigerator

Superior Queen

Non-refundable
Room Only
20% OFF$133.88

$107.1

Includes taxes & fees

Superior Queen

Non-refundable
Breakfast Included
20% OFF$176.49

$141.19

Includes taxes & fees

Guest Reviews

7.3
Very Good1444 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness6.4
Service8.4
Location8.4
Room Quality6.9
Amenities7.9
Value for Money6.4
Food and Beverage5.9
Overall Experience7.9

Select topics to read reviews

7
744darreljCHRISTCHURCH, CANTERBURY REGION, SOUTH ISLAND
Verified booking
Family
Standard Room
Stayed in Apr 9, 2026

"Enjoyed our stay but don't eat there"

8.0

We stayed for 3 nights. The pros: the rooms were clean, the beds were very comfy, the staff are friendly and helpful, plenty of free parking, good location (equidistant from the restaurant district and the Redwoods). The pool and hot tubs were good. The cons: it looks quite worn, the buffet breakfast was terrible (cold, basic, no atmosphere) and the lounge area had no atmosphere at all. We had food and beverage credit and didn't spend all of it as it wasn't appealing at all. On balance we really enjoyed our stay and would stay again - we don't like eating at hotels anyway.

Helpful?
J
JuliagbGB
Verified booking
family_with_children
Standard Room
Stayed in Apr 9, 2026

"Very Good"

7.0
Helpful?
J
JasdeepnzNZ
Verified booking
family_with_children
Standard Room
Stayed in Apr 9, 2026

"Good"

3.0

Nothing

No water in rooms. Shower is so dirty

Helpful?
M
MiriamaauAU
Verified booking
family_with_children
Standard Room
Stayed in Apr 9, 2026

"Good for a few days stop off but not for holiday"

5.0

Staff were very friendly, helpful and overall great people. Location was perfect and close to everything.

Needs an upgrade. Damp smell with carpet ripping off. Restaurant is over priced, always empty but understand why - food is average.

Helpful?
E
ElizabethauAU
Verified booking
extended_group
Standard Room
Stayed in Apr 8, 2026

"Very convenient to the geothermal springs but a bit far to town"

8.0
Helpful?
Y
YeshwanthnzNZ
Verified booking
family_with_children
Standard Room
Stayed in Apr 8, 2026

"Excellent"

8.0
Helpful?
N
Nicole TarrynnzNZ
Verified booking
family_with_children
Standard Room
Stayed in Apr 6, 2026

"Exceptional"

9.0
Helpful?
N
NeerajnzNZ
Verified booking
family_with_children
Standard Room
Stayed in Apr 6, 2026

"Good"

5.0

Shower needs a massive upgrade. Such a disappointment. Shower head in extreme poor condition.

Helpful?
W
WilliamnzNZ
Verified booking
couple
Standard Room
Stayed in Apr 6, 2026

"Good"

6.0
Helpful?
M
MichaelnzNZ
Verified booking
family_with_children
Standard Room
Stayed in Apr 5, 2026

"It worked"

6.0

Friendly helpful staff. Clean room

Old and rundown

Helpful?
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