The Inn at Rancho Santa Fe

The property and staff were wonderful.

My wife and I loved our stay and will return. The entire Inn was updated in the past year and everything about the Inn was top notch. The food was very good but doesn't compete well with some of the other equivalent options in North County. However, the service from restaurant to hotel staff was exceptional. They made us feel special.

Stayed here last year as I was visiting a friend who lives in the area and they recommended the hotel. Room was fantastic, a beautiful bungalow and the little outdoor veranda space which was nice and very relaxing. Restaurant was very nice as was room service. The spa was outstanding, I highly recommend the massage treatment plus the food in the spa is fabulous for lunch. The only downside to my trip which really spoiled it was an unpleasant encounter at the pool. I went to the pool after I'd been out since very early in the morning and the pool attendant showed me to a sun lounger. A local who was using the facilities insisted that I moved to accommodate his family and I was pretty rudely told by the staff (not asked) to move. It was quite intimidating as I was on my own and I felt uncomfortable for the rest of the day and didn't return to the pool again after that. My friend arranged for me to use the facilities at another hotel which were so good. At $600 a night you don't expect that and as a guest you should really have the hotel's priority over locals not staying in the hotel. My friend dropped by the hotel after my stay to discuss it with the hotel who said they would contact me but they did not. I visit the area 4-5 times per year and I've found the other luxury hotel in the area to be much more guest orientated.

Pretentious expensive underwhelming

Wonderful spa get-away for mother-daughter birthday celebration. Everything was perfect- the room, the spa, the restaurant. Loved the hot tub and sauna. Fabulous massages. Delightful surprise treats awaited us in the room upon our return.

Nice venue with a great history; room was comfortable, grounds well kept. Bar was great (best margarita!), restaurant OK, pool and spa excellent. Somewhat understaffed - for example, pool towels ran out and no one around to gather used towels and put out new ones. Biggest gripe is an outlandish charge for parking - $55/day, which was not noted either when making the reservation or checking in, but resulted in a $165 surprise on checking out.

Excellent

What an uncompromising experience! The property, the room and above all The Inn Team, everyone we encountered went above and beyond. Dinner was outstanding with food, service and ambience. So much attention to details. Property is a hidden gem. Thank you to the entire The Inn team for making our short gateway so memorable!

beautiful property. Next to downtown Rancho Santa Fe with nice shops and restaurants and charming spanish architecture

Have been going to the Inn for 30 years so very special place for us We love the new look and always look forward to returning Staff is very helpful especially the reception desk The location is a great setting for weddings and special occasions It is also family friendly