La Tourelle Inn & Spa

Best hotel stay ever as a couple!

This property is undergoing renovation and staff seems confused. No food available except bagels and muffins for breakfast.

Newly renovated.

I travel to Ithaca quite often. I have stayed in a wide variety of hotels there from historic inns to chains. I have never had a mystifying experience. First, the location for the hotel is beautiful. It must be stunning in the fall. Second, they just did a refresh and upgrade. The rooms are trendy and relaxing. The mattresses are amazing. The service, though, has some annoying glitches. A couple of days before I arrived, I started getting texts asking me to check in. I did so and they asked for a credit card and lots of other information including arrival time etc. I arrived for my stay and . . . had to do it all over again. They also texted me several times to tell me to enter through the spa. So I did and they told me I needed to go in through the front. They had just finished the renovations. Okay, I thought, their system is a little behind. When I told the front desk about the text, no response. And I continued to get weird texts including asking when I was checking out hours after I had checked out. I couldn't get the air conditioning to work and when I finally did, it took all night to get the room from 76 to 72. I mentioned it as I checked out. Again, no response. Not even a false, we will look into it. A shrug from the woman in reception. The new doors on the rooms are thin and I heard every coming and going from other guests. I stood outside my door to see if you could hear my tv and you could hear it in the hall. Not a spa experience at al

LaTourelle was lovely. They are currently undergoing renovations so the check in was at the spa on the lower level, but otherwise it was great.

Overall, stay was very good. We had a newly renovated room which was nice. There was construction going on in the main lobby, but the directional signs were well laid out. We got down to breakfast at 9:30am and all of the hot food was gone, so a little disappointing. The bathroom door would stick which made it difficult to quietly open it and not disturb those who were still sleeping. The proximity to Ithaca College was very convenient. The person who welcomed us and checked us in was very friendly.

Beautiful views. Great cookies!

Just a real nice place

Great stay!

We have been here several times and the staff and property is always great. Now that this is out of town so it'she property was under renovation while we were there