Suburban Studios Kansas City Airport North

The hotel is clearly 2 star and no more. However, I am sure this review will not be seen by anyone. I submitted it before and am not seeing it. I had booked twice by mistake and was charged for both bookings. Not a chance I would get money back. Though only one receipt was issued. Dishonest. Management should be ashamed.

From what the website picture provides to personal shows umm a lot of difference. The towel regulation is not okay the mold ceiling is concerning within the whole room plus the whole building. The bathroom is the most concerning.

Showed up after paying online to be told I have no room.

This hotel is deplorable, I have never seen anything like it, it was disgusting, the room was beyond terrible, just nasty, no shower curtain or towels or soap in the bathroom, toilet barely flushed, mold in shower, no wi-fi available, couldn't get cell reception except for outside, could push the door open without the key, elevator broken, advertised indoor pool well it had no water in it, it was full of boxes and misc. Couldn't go on outside deck because it was falling apart. It was unsafe with not so respectable people hanging around, needless to say my daughter and I left shortly after arrival and went to a different hotel. The advertising is so inaccurate, it is nothing like the pictures and description, it needs to be removed from all the hotel booking sites. I will fight this for a full refund and repayment for the hotel we had to book after leaving. It was definitely unsafe for 2 women to be there. I was scared.

We checked out immediately because the elevator didn’t work, key entry was broken and it was dirty.

Used wash cloth in the shower and a used bar of soap, ants in the sink. NEVER STAYING HERE AGAIN! Hallways hadn’t seen a vacuum in probably a month, ice machine and elevator out of order. Terrible stay!

it was terrible the staff at frint desk was disrespectful the room espically the bath tub was dirty and we did not like it

The staff was nice but the hotel itself was not. There were broken windows, missing parts to the sidewalks, and our room was supplied with one towel but no comforter on the bed.

Staff was amazing, especially Kathy. She went above and beyond to ensure I had the room I needed on ground floor. The room itself was super clean, fresh smelling and good quality! Bed comfortable, linens and pillows clean and soft. I felt safe there.