Embassy Suites by Hilton Chicago Schaumburg Woodfield

Great place to have spend time with the family

We enjoyed our stay.. and our pups loved it too! Clean, lively, and friendly environment. Nice main area for guests. Corner suite was huge!

Had a great stay!

Close to the event we were there for and always enjoyed the breakfast with real omelets

A little dated and we had to ask both nights for extra towels/washclothes since there weren’t enough for the people in the suite entirely

Awesome Staff & Management!!

This location was very subpar, unfortunately. Our family booked two rooms for a 3 night stay for a graduation at the convention center nearby. The walk was great and very accessible. However, we were most disappointed by the cleanliness of this hotel and the customer service when issues were raised. For example, when we checked in the room was absolutely disgusting. It simply had not been cleaned, especially the bathroom. The only thing that was clean were the sheets. When we asked about why the bathtub looked so gross and the room looked like no one had cleaned it, the front desk attendant said that because they were so booked they didn't have time to fully clean all the rooms and they'd try to have someone come by later ( day 2). WHAT?! We paid full price but get a half cleaned room?! A bathtub that still has visible gunk from the previous guests?! What a crying shame! That has to be some sort of health code violation. And to add insult to injury, the attendant was very cold and matter-of- fact. We were very disappointed by our stay, will not be back, and will not recommend for others to stay here.

I loved the suites, the rooms and living area, the couch and desks for work, the lights, and the space Loved it!

Very nice hotel, clean, staff was friendly and efficient, The complimentary breakfast was very good. The only thing I will say is that they only had one elevator running so there were longer waits to get an elevator but that was a minor inconvenience.

My stay was prepaid for the duration of 4 days. I had lost my driver's license through TSA at the airport. They would not honor my reservation and did NOT allow me to check in. I had my credit card and other ID, but it was not good enough for them. So I lost all my money that I paid.

Bed was hard old mattress could feel springs,shower handle was on backwards