Residence Inn by Marriott Boise Downtown/University

We had a very nice stay here. We could walk to most places. The staff was very friendly and made sure iur room was to our liking. Loved having full size appliances in our room too.

Room was nice, bed was comfortable, bathroom was spacious

This property is overdue for an upgrade. The best I can say it is minimally functional. Our unit was 2bed/2bath to share with another couple. The shared living space is really not adequate for 4 people. There is however a nice 4 person bar-height kitchen table..with only 2 chairs. We had planned to eat together..since there really is no other place in the unit to eat. (this is marketed as an extended stay property) Also no hangers in the closets? Nice coat closet but what it the point if they cannot provide hangers? Thought inadequacies were just oversights. No problem I will just ask at the front desk for the chairs and hangers..but I was advised NOPE!! Nobody gets 4 chairs..or extra hangers. Wait..a unit set up for (most likely) two couples..and nobody can project we would all like to sit at the table at the same time? Sorry, again NOBODY gets more than 2 chairs. She did offer to maybe let me have some lobby chairs but since they were not bar height, like the only table in the unit, that was an absurd alternative. So that was their final answer...until I wrote a note to corporate and suddenly "an exception could be made" and they would give me two more chairs and maybe even some hangers, like this was a HUGE favor/exception . this is the level of pettiness and penny pinching that makes me feel totally uncomfortable. No pride in anything in the property..all workmanship looks like a child did it...Oh and let's not forget their petty revenue grabbing $5 parking fee. This is not downtown where parking is a premium it is a huge and mostly empty lot but they need that extra $5 per day. This place is probably capitalizing on its proximity to the University and other popular destinations, but when I did some looking around there were similar places in better condition for less money.

Would stay again. Excellent!

The main complaint I had was that the water pressure in the shower was weak. Otherwise, the accommodation was very nice

Last minute booking they were great.

Very clean with full kitchen facilities. Excellent.

Nice location and excellent staff.

Two new people were at the checkin desk and I was the only customer and it took about 15 minutes to get checked in as they apparently didn’t understand your computer system. You should have at least one person on staff at all times who knows what they are doing.