Residence Inn by Marriott Boise Downtown/University

Check in was wonderful

The size of the room and the full kitchen was perfect for our needs. We will definitely use this hotel again.

The studio aspect with a kitchen was nice, location was great for work/leisure. Breakfast included was also ideal.

Our room smelt like fish on arrival and stayed that way. No housekeeping unless requested. Paid parking every night even though the cost of hotel was already high. Did not have the pans needed for cooking. No cooking spray (glad I brought my own). No soap in the kitchen made cooking difficult when I had to walk to the bathroom to wash my hands, in between cooking with meats. Pillows were lumpy. No hot tub, outdoor pool with no heating aspect, lots of potholes in the parking lot, and the list goes on.

The staff The room (big, clean and equipped with everything you need) The pool and the fire pit

Just had another great stay (July 21-24) at this Marriott Facility, enjoying standard flow of Bonvoy privileges. As a Bonvoy elite member consistently above Platinum over the years, I tend to take great service as granted wherever I go both domestically and internationally. After the recent terrible experience at SpringHill Suits Boise West/Eagle in June though, I realized the need to show appreciation to this Marriott facility. In addition to the nice staff at the front desk, great service, and prime location, Bonvoy member can really appreciate the Bonvoy hospitalities at this facility. The standard flow of Bonvoy privileges started with an email confirmation of my reservation, followed by a welcome email from Assistant GM Kerri Keith. Upon checking in, I got upgraded (whenever available) to R1422, a 2-story 2-bedroom high ceiling apartment in the quiet corner lot. As I entered the apartment, the rooms are cool and super clean, with the high ceiling fan on. Apparently, the flat has been specially prepared, with welcome message displayed on TV to have a personal touch, to really feel at home while away from home. The member privileges here exemplifies Bonvoy standards around the World, the reason why we have chosen Marriot for. Thanks for everything! I am sure to be back soon. Dr. Z

-Updated stay upon request, as due to flight delay there was lots of going on, because they cooperated it relaxing. - Breakfast was really good, plenty of options.

- Cleaning was not up to expectations. Biscuit crumbs were on the study table and TV table. - Bugs and spiders were running around, thank God I saw them in the morning otherwise my night would have been terrible. - No complementary water was provided during check-in. If someone is checking during odd hours it's a big deal to them if they receive drinking water at least.

Friendly staff!