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6.8 / 10 Guest Rating

El Cozumeleño Beach Resort - All Inclusive

Playa Santa Pilar Km 4.5, Cozumel, QROO, 77600, Cozumel, MX

El Cozumeleño Beach Resort - All Inclusive - main view

About the Property

Discover tropical bliss at El Cozumeleño Beach Resort - All Inclusive, where paradise meets luxury!

Spa Retreat
Indulge in a rejuvenating experience at our full-service spa, offering a variety of massages, body treatments, and facials to help you unwind completely.

Entertainment Paradise
Dive into fun with 5 outdoor swimming pools, 2 hot tubs, and an outdoor tennis court. Enjoy daily complimentary receptions and try your luck in our arcade/game room.

Gourmet Dining
Savor culinary delights at El Cocal Restaurant and choose from a selection of dining venues, including a beach bar and poolside lounge, ensuring delightful moments with every meal.

Book your dream getaway at El Cozumeleño Beach Resort today and experience the ultimate escape in Cozumel!

Facilities & Amenities

Full-service spa
Free beach cabanas
Boat tours nearby
Fitness facilities
Health or beauty spa nearby
Proposal/romance packages available
Arcade/game room
Books
Boat on site
Free WiFi

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Pool access available from 7:00 AM to 9:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Check Room Availability

1 night · 2 adults

Available Rooms

Sky Ocean View - Photo 1
Sky Ocean View - Photo 2
Sky Ocean View - Photo 3
Sky Ocean View - Photo 4
Sky Ocean View - Photo 5
1/5

Sky Ocean View

2 Double Beds OR 1 King Bed517-sq-foot individually decorated room, furnished balcony/patio with ocean views Layout - Bedroom Internet - Free WiFi Entertainment - 32-inch flat-screen TV with digital channelsSleep - Bed sheets Bathroom - Private bathroom, shower, a hair dryer, and towelsPractical - Safe, laptop workspace, and iron/ironing board (on request); rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

48 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningHair dryerPrivate bathroom

Ocean View Room

Non-refundable
All Inclusive
20% OFF$193.48

$154.78

Includes taxes & fees
Premium Sky Top Room - Photo 1
Premium Sky Top Room - Photo 2
Premium Sky Top Room - Photo 3
Premium Sky Top Room - Photo 4
Premium Sky Top Room - Photo 5
1/5

Premium Sky Top Room

2 Double Beds OR 1 King Bed517-sq-foot individually decorated room, furnished balcony/patio with ocean views Layout - Bedroom Internet - Free WiFi Entertainment - 32-inch flat-screen TV with digital channelsFood & Drink - Coffee/tea maker and minibar (fees may apply)Sleep - Bed sheets Bathroom - Private bathroom, shower, a hair dryer, and towelsPractical - Safe, king sofa bed, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingNon-Smoking, renovated in 2018Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

48 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVAir conditioning

Premium Sky Top Room

Non-refundable
Full Board
20% OFF$257.64

$206.11

Includes taxes & fees

Premium Sky Top

Non-refundable
All Inclusive
20% OFF$279.99

$223.99

Includes taxes & fees
Balcony Ocean View Guarantee - Photo 1
Balcony Ocean View Guarantee - Photo 2
Balcony Ocean View Guarantee - Photo 3
1/3

Balcony Ocean View Guarantee

2 Double Beds OR 1 King Bed517-sq-foot individually decorated room, furnished balcony/patio with ocean views Internet - Free WiFi Entertainment - 32-inch flat-screen TV with digital channelsSleep - Bed sheets Bathroom - Private bathroom, shower, a hair dryer, and towelsPractical - Safe, laptop workspace, and iron/ironing board (on request); rollaway beds (free) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

48 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningHair dryerPrivate bathroom

Balcony Ocean View Guarantee

Non-refundable
Full Board
20% OFF$197.94

$158.35

Includes taxes & fees

Ocean View with Private Balcony

Non-refundable
All Inclusive
20% OFF$199.93

$159.94

Includes taxes & fees
Garden View - Photo 1
Garden View - Photo 2
Garden View - Photo 3
1/3

Garden View

2 Double Beds OR 1 King Bed517-sq-foot individually decorated room, furnished balcony/patio with partial ocean and garden views Internet - Free WiFi Entertainment - 32-inch flat-screen TV with digital channelsSleep - Bed sheets Bathroom - Private bathroom, shower, a hair dryer, and towelsPractical - Safe, laptop workspace, and iron/ironing board (on request); rollaway beds (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNeed to Know - No cribs (infant beds) availableNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

48 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningHair dryerPrivate bathroom

Garden View Room

Non-refundable
All Inclusive
20% OFF$193.48

$154.78

Includes taxes & fees

Guest Reviews

6.8
Good315 verified reviews
AI Summary

Guests highly rate the great beach location and frequently praise the kind staff members (paulino, hugo, german, federico).

Categories

Cleanliness4.8
Service9.8
Location9.3
Room Quality4.3
Amenities5.8
Value for Money6.8
Food and Beverage4.8
Overall Experience8.8

Select topics to read reviews

M
Meghaan
Verified booking
family
Standard Room
Stayed in Oct 4, 2025

"Good"

2.0

The ocean view was the best part about the property. Unfortunately, it is extremely outdated and a lot of things need to be fixed. Upgrades are needed with the rooms. New beds, more outlets, add refrigerators and microwaves to heat and store food. The AC in our unit was horrible. Every night we slept it was hot and the room has moisture.

Helpful?
G
Greg
Verified booking
family
Standard Room
Stayed in Oct 3, 2025

"Good"

2.0

Don’t stay here if you value honesty. Or having no extra resort fees. Or a mold free environment. Or a safe put together building and floors. Or if you enjoy air conditioner in the building or in your sleeping room. Or if you like a bed that doesn’t sag down like the back of an old horse. Or a stain free sitting area on your own hotel couch and chairs to the lobby. Or a malaria free/ minimal mosquito biting because someone treats for them on site: don’t stay here if any of those matter to you. If I was there to just get sloppy drunk, it wouldn’t bother me to want what is insinuated in the pictures on orbitz and website. To want my family to not get sick or hurt, but I came for a family vacation in good taste and clean safety. This hotel doesn’t deserve this beach. But good news is you can stay at any down the same beach and have a beautiful short walk to wherever you want to, even right in front of this uninhabitable-would be shutdown in the USA-who don’t have the amenity’s they advertise and shamelessly lie to us about so many things including 100’s of more dollars forced to pay at check in and when finally getting into the rooms you don’t want to touch anything from the wet hairy shower to stains that are no doubt from water, food, liquor, dirt, body fluids, and etc…Would not refund and would not let us go back up into our paid rooms to take photos to show Orbitz. WARNING:they told Orbitz that they didn’t know we had any problems and canceled. Lies. ORBITZ WONT REFUND!! RUN

Helpful?
D
Deborah
Verified booking
Standard Room
Stayed in Sep 29, 2025

"Exceptional"

10.0

We love this place, the staff is amazing and it feels like home.

Helpful?
T
Traveler36700930071
Verified booking
Couples
Standard Room
Stayed in Sep 28, 2025

"Very good value."

8.0

The staff was wonderful and food and drinks were good. Great Sandy Beach and very nice pools. Rooms are dated but good showers and hot water. The beds are very firm but good pillows.

Helpful?
Y
yor575
Verified booking
Couples
Standard Room
Stayed in Sep 27, 2025

"Horrible. Everyone please reconsider."

2.0

Really bad experience at this hotel. My mother was stucked on the elevator for 45 minutes , she was running out of oxygen and couldn't open the doors. What did the hotel did nothing just offer a cup of water and a wheel chair. They didn't take any responsibility. They did not call any first responders or at least a doctor. Nothing. And we have everything recorded. Picture of the hotel on the website is really nice, but once you get there something else. They were moved from one room to another due to damages. Never again.

Helpful?
S
stoneking6378
Verified booking
Friends getaway
Standard Room
Stayed in Sep 27, 2025

"Great value"

10.0

Great hotel for the money. Great pool, great water, great views. Lots of snorkeling to do right off the beach. Will definitely come back

Helpful?
J
Jennifer
Verified booking
family
Standard Room
Stayed in Sep 26, 2025

"Excellent"

8.0

Everyone was AMAZING! Yes this is an older property, but they make attempt to make your stay perfect.

Helpful?
Z
Z5248BUmarilync
Verified booking
Family
Standard Room
Stayed in Sep 25, 2025

"Extra resort fees 15USD"

6.0

Great hotel but there are excessive resort fees of 15USD per day and an additional sanitation fee. Last year it was 13.00. So this year it adds an additional 300. Canadian to the cost of the trip so you may as well go to a better hotel for the extra costs. The price is added when you check in so you are forced to pay it or lose your money. Its a big rip off. The other hotels charge an eco fee which is legal and its 3USD per day. This is a money grab. Its not worth it. The hotel beds are old and dated and there is no entertainment at night time. So for an extra 400.00 o 500 you can go to other resorts with multiple a la carte restaurants and they have night shows. . Park Royale does not charge this nor does the villa blanca. Or meilia or playa Azul This is poor customer service to dupe guests at the front desk with a fee that does not make any difference to the quality of the stay. . In february the large pool the filtration system was not working and too dirty to use. I hope its fixed this year. That being said I love this hotel. But this fee is making me feel like I have been taken advantage of . For the many years we have stayed there this is a big disappointment.

Helpful?
L
Labelgirl
Verified booking
Couples
Standard Room
Stayed in Sep 25, 2025

"Another Great Experience"

10.0

This was our 19th year at this hotel. This was our first time to visit in September, and we loved it. We usually go in July with our son, but this year we went went by ourselves in September. It was just what we needed. It was not crowded and it was not as hot. We had such a nice and relaxing time. Here are some highlights: Weather: It was not hot but there was some rain. It mostly rained at night but there were a few days with some rain. It did not bother us at all and didn't stop us from enjoying ourselves and doing what we wanted. Room: The room was clean and cool. We were on the 5th floor of the south tower. We have no complaints about the room at all. The maids are AMAZING. Be sure to leave them a tip every day, they deserve it. Food: We know the ups and downs of the food at this hotel. This year the food was really a huge improvement. We do not have one complaint about the food. There was really no buffet they whole time we were there. You order whatever you want from the waiters. They will tell you what they can get for you and if there is something you want that they didn't mention, ask, most times they can get you what you want. There was a lot of variety available, which was really nice. We did end up in the inside restaurant a few times for breakfast and lunch, due to the rain. It was all a really wonderful experience. Staff: We all agree that the staff is the BEST. Every single person who works at this hotel is a gem. From Frederico welcoming us at the door (he is the BEST), to the front desk staff, the GM, waiters, bartenders, maids, activities desk, they are all so great. Every person who we walked passed greeted us with a hello and a smile. I hope El Cozumeleno knows how special their staff is! There was seaweed I think 2 morning but they worked tirelessly to clean it up and then we had days and days with none. Overall, we love this hotel and staff and that is why we continue to return, year after year. I think we are going to try and go back in March and see how that weather is like next year. Until next time, The Campbell's (Steven & Candace)

Helpful?
S
Steven
Verified booking
Standard Room
Stayed in Sep 24, 2025

"Exceptional"

10.0

Great staff

Helpful?