Trailborn Highlands, Outdoor Collection by Marriott Bonvoy

The location was very convenient and there was plenty of parking available.

We had to request for our room to be cleaned and re-supplied. We weren't sure if our room was simply forgotten by the staff or one has to request this service. It was an expensive room so we expected this to be included. Also, we'd like to recommend that they add towel racks in the bathroom. If they expect customers to save on laundering towels, there should be a way to hang them up.

The proximity to Main St in the Highllands was excellent. We could walk to all shops, parks and restaurants.

We wish there would have been an outdoor pool.

The only thing we really liked was the location.

The room had a musty smell, the shower handle was partially broken, the room had a few bugs such as ants, and finally everything about the hotel was about purchasing something else. There was a food basket in the room and drinks in the fridge, bath robes that all cost something. We didn’t find the bed all that comfortable. Frankly at almost $300 a night a complimentary water bottle would have been nice. They did give us wildflower seeds as a gift.

I stay in hotels all over and this is now one of my favorites AC was super cold Bed and pillows were comfortable Super clean

Wonderful staff, large rooms, free parking, close to TONS of shopping, dining, hiking, waterfalls!!! Not a full-service hotel but they do have complimentary coffee/tea each morning & a pretty well-stocked bar behind the front desk if you want to purchase alcoholic beverages. Also a little market off the lobby to purchase small pre-made snacks, drinks, branded clothing items. Oh, and pet-friendly!!! We'll be back.

It was a pleasant stay, and the front desk staff were very friendly and helpful. The location was also a plus, as it was almost walkable to town, with only a small strip of grass separating the property from the main walking route. However, the room was uncomfortably warm, and the bathroom had not been properly cleaned. There was leftover trash from previous guests, and the toilet had clearly not been cleaned before our arrival. For the price, I expected a higher level of cleanliness and overall attention to detail.

Perfect Location, nice rooms with a laid back atmosphere.

Not much area in the room for hanging clothes

Great atmosphere and feel to this property. Excellent location and friendly staff. Nice details. The Supper Club is fantastic

Very nice and cozy facility. How nice? Staff made the stay fee just like being home, except we didn't have to do any of the work and the people were nice(r). Super big should out to front desk team and housekeeping. Definitely would stay again.