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8 / 10 Guest Rating

Holiday Inn Birmingham City Centre by IHG

Smallbrook, Queensway, Birmingham, England, B5 4EW, Birmingham, GB

Holiday Inn Birmingham City Centre by IHG - main view

About the Property

Central Location

Located in the heart of Birmingham, Holiday Inn Birmingham City Centre places you a short stroll away from popular attractions like The Mailbox and Bullring & Grand Central, ensuring you're at the center of the city's vibrant atmosphere.

Dining and Entertainment

Indulge in delectable cuisine at the hotel's restaurant, enjoy refreshing drinks at the bar/lounge, and take advantage of 24-hour room service for ultimate convenience during your stay.

Modern Amenities

With 261 well-appointed guestrooms featuring complimentary Wi-Fi, flat-screen TVs, and cozy bedding, along with amenities like a business center and dry cleaning services, your comfort and needs are prioritized here.

To immerse yourself in the heart of Birmingham, book your stay at Holiday Inn Birmingham City Centre now!

Facilities & Amenities

Meeting rooms
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Elevator
ATM/banking
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Parking height restrictions apply. Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, 1 King Bed - Photo 1
Standard Room, 1 King Bed - Photo 2
Standard Room, 1 King Bed - Photo 3
Standard Room, 1 King Bed - Photo 4
Standard Room, 1 King Bed - Photo 5
Standard Room, 1 King Bed - Photo 6
Standard Room, 1 King Bed - Photo 7
Standard Room, 1 King Bed - Photo 8
Standard Room, 1 King Bed - Photo 9
Standard Room, 1 King Bed - Photo 10
Standard Room, 1 King Bed - Photo 11
Standard Room, 1 King Bed - Photo 12
Standard Room, 1 King Bed - Photo 13
Standard Room, 1 King Bed - Photo 14
Standard Room, 1 King Bed - Photo 15
Standard Room, 1 King Bed - Photo 16
Standard Room, 1 King Bed - Photo 17
1/17

Standard Room, 1 King Bed

1 King Bed215 sq feet Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - Flat-screen TV with satellite channelsFood & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - A pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Laptop-compatible safe, iron/ironing board, and laptop workspaceComfort - Daily housekeepingNon-Smoking

20 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
MinibarTVTelephoneHair dryerRefrigeratorDesk

1 King Standard

Non-refundable
Room Only
20% OFF$268.14

$214.51

Includes taxes & fees

1 King Standard

Non-refundable
Breakfast Included
20% OFF$294.93

$235.94

Includes taxes & fees

1 King Standard

Non-refundable
Half Board
20% OFF$362.39

$289.91

Includes taxes & fees
Premium Room, 1 King Bed - Photo 1
Premium Room, 1 King Bed - Photo 2
Premium Room, 1 King Bed - Photo 3
Premium Room, 1 King Bed - Photo 4
Premium Room, 1 King Bed - Photo 5
Premium Room, 1 King Bed - Photo 6
Premium Room, 1 King Bed - Photo 7
Premium Room, 1 King Bed - Photo 8
Premium Room, 1 King Bed - Photo 9
Premium Room, 1 King Bed - Photo 10
1/10

Premium Room, 1 King Bed

1 King Bed236 sq feet Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - Flat-screen TV with satellite channelsFood & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - A pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletriesPractical - Laptop-compatible safe, iron/ironing board, and laptop workspaceComfort - Daily housekeepingNon-Smoking

22 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
MinibarTVTelephoneHair dryerBathrobeRefrigerator

1 King Premium

Non-refundable
Room Only
20% OFF$308.76

$247.01

Includes taxes & fees

1 King Premium

Non-refundable
Breakfast Included
20% OFF$336.16

$268.93

Includes taxes & fees
Premium Room, 1 King Bed with Sofa bed, Accessible (Single Sofa) - Photo 1
Premium Room, 1 King Bed with Sofa bed, Accessible (Single Sofa) - Photo 2
Premium Room, 1 King Bed with Sofa bed, Accessible (Single Sofa) - Photo 3
1/3

Premium Room, 1 King Bed with Sofa bed, Accessible (Single Sofa)

1 King Bed and 1 Double Sofa Bed301 sq feet Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - Flat-screen TV with satellite channelsFood & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - A pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletriesPractical - Laptop-compatible safe, iron/ironing board, and laptop workspaceComfort - Daily housekeepingAccessibility - Wheelchair accessibleNon-Smoking

28 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
MinibarTVTelephoneHair dryerBathrobeRefrigerator

1 King Premium Single Sofa Bed

Non-refundable
Room Only
20% OFF$325.01

$260.01

Includes taxes & fees

1 King Premium Single Sofa Bed

Non-refundable
Breakfast Included
20% OFF$352.65

$282.12

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
Standard Room - Photo 5
Standard Room - Photo 6
Standard Room - Photo 7
Standard Room - Photo 8
Standard Room - Photo 9
Standard Room - Photo 10
Standard Room - Photo 11
1/11

Standard Room

1 Double Bed215 sq feet Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - Flat-screen TV with satellite channelsFood & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - A pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Laptop-compatible safe, iron/ironing board, and laptop workspaceComfort - Daily housekeepingNon-SmokingRoom/bed type depends on availability at check-in

20 m2
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
MinibarTVTelephoneHair dryerRefrigeratorDesk

Standard Room

Non-refundable
Room Only
20% OFF$268.14

$214.51

Includes taxes & fees

Standard Room

Non-refundable
Breakfast Included
20% OFF$294.93

$235.94

Includes taxes & fees

Standard Room

Non-refundable
Half Board
20% OFF$362.39

$289.91

Includes taxes & fees
Premium Room - Photo 1
Premium Room - Photo 2
Premium Room - Photo 3
Premium Room - Photo 4
Premium Room - Photo 5
Premium Room - Photo 6
Premium Room - Photo 7
1/7

Premium Room

1 King Bed236 sq feet Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - Flat-screen TV with satellite channelsFood & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - A pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletriesPractical - Laptop-compatible safe, iron/ironing board, and laptop workspaceComfort - Daily housekeepingNon-SmokingRoom/bed type depends on availability at check-in

22 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
MinibarTVTelephoneHair dryerBathrobeRefrigerator

Premium Room

Non-refundable
Room Only
20% OFF$308.76

$247.01

Includes taxes & fees

Premium Room

Non-refundable
Breakfast Included
20% OFF$336.16

$268.93

Includes taxes & fees
Standard Room, 2 Twin Beds - Photo 1
Standard Room, 2 Twin Beds - Photo 2
Standard Room, 2 Twin Beds - Photo 3
Standard Room, 2 Twin Beds - Photo 4
Standard Room, 2 Twin Beds - Photo 5
Standard Room, 2 Twin Beds - Photo 6
Standard Room, 2 Twin Beds - Photo 7
Standard Room, 2 Twin Beds - Photo 8
Standard Room, 2 Twin Beds - Photo 9
Standard Room, 2 Twin Beds - Photo 10
1/10

Standard Room, 2 Twin Beds

2 Twin Beds215 sq feet Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - Flat-screen TV with satellite channelsFood & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - A pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Laptop-compatible safe, iron/ironing board, and laptop workspaceComfort - Daily housekeepingNon-Smoking

20 m2
Sleeps 2
2 Twin bed (90-99 cm wide)
Amenities
MinibarTVTelephoneHair dryerRefrigeratorDesk

2 Single Standard

Non-refundable
Room Only
20% OFF$268.14

$214.51

Includes taxes & fees

2 Single Standard

Non-refundable
Breakfast Included
20% OFF$294.93

$235.94

Includes taxes & fees

2 Single Standard

Non-refundable
Half Board
20% OFF$362.39

$289.91

Includes taxes & fees
Standard Room, 1 Double Bed - Photo 1
Standard Room, 1 Double Bed - Photo 2
Standard Room, 1 Double Bed - Photo 3
Standard Room, 1 Double Bed - Photo 4
Standard Room, 1 Double Bed - Photo 5
Standard Room, 1 Double Bed - Photo 6
Standard Room, 1 Double Bed - Photo 7
Standard Room, 1 Double Bed - Photo 8
Standard Room, 1 Double Bed - Photo 9
1/9

Standard Room, 1 Double Bed

1 Double Bed237 sq feet Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - Flat-screen TV with satellite channelsFood & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - A pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Laptop-compatible safe, iron/ironing board, and laptop workspaceComfort - Daily housekeepingNon-Smoking

22 m2
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
MinibarTVTelephoneHair dryerRefrigeratorDesk

1 Double Standard

Non-refundable
Room Only
20% OFF$268.14

$214.51

Includes taxes & fees

1 Double Standard

Non-refundable
Breakfast Included
20% OFF$294.93

$235.94

Includes taxes & fees

1 Double Standard

Non-refundable
Half Board
20% OFF$362.39

$289.91

Includes taxes & fees
Suite, 1 King Bed with Sofa bed - Photo 1
Suite, 1 King Bed with Sofa bed - Photo 2
Suite, 1 King Bed with Sofa bed - Photo 3
Suite, 1 King Bed with Sofa bed - Photo 4
Suite, 1 King Bed with Sofa bed - Photo 5
Suite, 1 King Bed with Sofa bed - Photo 6
Suite, 1 King Bed with Sofa bed - Photo 7
Suite, 1 King Bed with Sofa bed - Photo 8
Suite, 1 King Bed with Sofa bed - Photo 9
Suite, 1 King Bed with Sofa bed - Photo 10
1/10

Suite, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed269 sq feet Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - Flat-screen TV with satellite channelsFood & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - A pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Laptop-compatible safe, iron/ironing board, and laptop workspaceComfort - Daily housekeepingNon-Smoking

25 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
MinibarTVTelephoneHair dryerRefrigeratorDesk

1 King Suite Single Sofa Bed

Non-refundable
Room Only
20% OFF$381.89

$305.51

Includes taxes & fees

Guest Reviews

8
Excellent160 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good breakfast.

Categories

Cleanliness7.1
Service8.6
Location9.1
Room Quality7.5
Amenities7.6
Value for Money8.0
Food and Beverage8.1
Overall Experience8.1

Select topics to read reviews

S
Samuel
Verified booking
Standard Room
Stayed in Aug 2, 2025

"Amazing hotel! "

10.0

Absolutely fantastic! We always stay in the junior suite and it’s fabulous! Staff are great and friendly! The manager is lovely always so chatty. 5 stars!!!!!

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Aug 2, 2025

"Excellent"

8.0

Service and location were really great. Breakfast was excellent for the price. Unfortunately though the air conditioning in the building was not in service so it was uncomfortably stuffy in the room.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Aug 1, 2025

"Exceptional"

10.0

Very impressed by the rooms and general state of the hotel for the price.

Helpful?
D
David
Verified booking
partner
Standard Room
Stayed in Jul 31, 2025

"Exceptional"

10.0

Good hotel with very pleasant and efficient staff A little noisy but I guess you should expect that in the city centre!!

Helpful?
A
Ahmad
Verified booking
partner
Standard Room
Stayed in Jul 29, 2025

"Good"

4.0

Arrived to check in several hours after the check in time to be told that the room still wasn't ready. We were advised it would be ready in 10 mins and offered a complimentary drink. The room was not ready until 50 mins later. On entering the room there were still wet towels in the bathroom and bins with no bin bags. Given that we had paid for a premium room the service did not reflect this. We were offered complimentary parking but for the level of inconvenience i would have expected a discount. Would think twice about booking here!

Helpful?
G
Gurkamal
Verified booking
family
Standard Room
Stayed in Jul 28, 2025

"Exceptional"

10.0

Great stay! In heart of city centre. Comfortable for family of 4 - great breakfast

Helpful?
W
Webster
Verified booking
partner
Standard Room
Stayed in Jul 28, 2025

"Excellent"

8.0

Would like to have seen a more varied foodstuffs.

Helpful?
D
Desta
Verified booking
partner
Standard Room
Stayed in Jul 28, 2025

"Excellent"

8.0

Very clean hotel throughout. Staff polite & helpful. Bathroom shower pressure was amazing. Located on the 1st floor near generators but this didn't impact on ability to sleep. Bed was very comfortable.

Helpful?
S
Simon
Verified booking
partner
Standard Room
Stayed in Jul 25, 2025

"Exceptional"

10.0

We were in Birmingham for one night to see a play at the Alexandra Theatre, which was a short walk around the corner from the hotel. The NCP car park was 100 yards away and extremely convenient, albeit a little expensive (£30 for 24 hrs). All in all, the hotel was in a fantastic location and very convenient for our trip.

Helpful?
M
Marylyn
Verified booking
partner
Standard Room
Stayed in Jul 21, 2025

"Exceptional"

10.0

The hotel was spacious and clean. The staff were friendly and helpful.

Helpful?