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8 / 10 Guest Rating

Holiday Inn Birmingham City Centre by IHG

Smallbrook, Queensway, Birmingham, England, B5 4EW, Birmingham, GB

Holiday Inn Birmingham City Centre by IHG - main view

About the Property

Central Location

Located in the heart of Birmingham, Holiday Inn Birmingham City Centre places you a short stroll away from popular attractions like The Mailbox and Bullring & Grand Central, ensuring you're at the center of the city's vibrant atmosphere.

Dining and Entertainment

Indulge in delectable cuisine at the hotel's restaurant, enjoy refreshing drinks at the bar/lounge, and take advantage of 24-hour room service for ultimate convenience during your stay.

Modern Amenities

With 261 well-appointed guestrooms featuring complimentary Wi-Fi, flat-screen TVs, and cozy bedding, along with amenities like a business center and dry cleaning services, your comfort and needs are prioritized here.

To immerse yourself in the heart of Birmingham, book your stay at Holiday Inn Birmingham City Centre now!

Facilities & Amenities

Meeting rooms
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Elevator
ATM/banking
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Parking height restrictions apply. Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Premium Room, 1 King Bed - Photo 1
Premium Room, 1 King Bed - Photo 2
Premium Room, 1 King Bed - Photo 3
Premium Room, 1 King Bed - Photo 4
Premium Room, 1 King Bed - Photo 5
Premium Room, 1 King Bed - Photo 6
Premium Room, 1 King Bed - Photo 7
Premium Room, 1 King Bed - Photo 8
Premium Room, 1 King Bed - Photo 9
Premium Room, 1 King Bed - Photo 10
1/10

Premium Room, 1 King Bed

1 King Bed236 sq feet Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - Flat-screen TV with satellite channelsFood & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - A pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletriesPractical - Laptop-compatible safe, iron/ironing board, and laptop workspaceComfort - Daily housekeepingNon-Smoking

22 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
MinibarTVTelephoneHair dryerBathrobeRefrigerator

1 King Premium

Non-refundable
Room Only
20% OFF$276.38

$221.1

Includes taxes & fees

1 King Premium

Non-refundable
Breakfast Included
20% OFF$336.16

$268.93

Includes taxes & fees

1 King Premium

Non-refundable
Half Board
20% OFF$370.68

$296.54

Includes taxes & fees
Premium Room, 1 King Bed with Sofa bed, Accessible (Single Sofa) - Photo 1
Premium Room, 1 King Bed with Sofa bed, Accessible (Single Sofa) - Photo 2
Premium Room, 1 King Bed with Sofa bed, Accessible (Single Sofa) - Photo 3
1/3

Premium Room, 1 King Bed with Sofa bed, Accessible (Single Sofa)

1 King Bed and 1 Double Sofa Bed301 sq feet Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - Flat-screen TV with satellite channelsFood & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - A pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletriesPractical - Laptop-compatible safe, iron/ironing board, and laptop workspaceComfort - Daily housekeepingAccessibility - Wheelchair accessibleNon-Smoking

28 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
MinibarTVTelephoneHair dryerBathrobeRefrigerator

1 King Premium Single Sofa Bed

Non-refundable
Room Only
20% OFF$292.63

$234.1

Includes taxes & fees

1 King Premium Single Sofa Bed

Non-refundable
Breakfast Included
20% OFF$352.65

$282.12

Includes taxes & fees

1 King Premium Single Sofa Bed

Non-refundable
Half Board
20% OFF$386.94

$309.55

Includes taxes & fees
Suite, 1 King Bed - Photo 1
Suite, 1 King Bed - Photo 2
Suite, 1 King Bed - Photo 3
Suite, 1 King Bed - Photo 4
Suite, 1 King Bed - Photo 5
Suite, 1 King Bed - Photo 6
Suite, 1 King Bed - Photo 7
Suite, 1 King Bed - Photo 8
Suite, 1 King Bed - Photo 9
1/9

Suite, 1 King Bed

1 King Bed269 sq feet Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - Flat-screen TV with satellite channelsFood & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - A pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletriesPractical - Laptop-compatible safe, iron/ironing board, and laptop workspaceComfort - Daily housekeepingNon-Smoking

25 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
MinibarTVTelephoneHair dryerBathrobeRefrigerator

King Suite

Non-refundable
Room Only
20% OFF$430.5

$344.4

Includes taxes & fees

King Suite

Non-refundable
Breakfast Included
20% OFF$458.53

$366.82

Includes taxes & fees

King Suite

Non-refundable
Half Board
20% OFF$559.49

$447.59

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
Standard Room - Photo 5
Standard Room - Photo 6
Standard Room - Photo 7
Standard Room - Photo 8
Standard Room - Photo 9
Standard Room - Photo 10
Standard Room - Photo 11
1/11

Standard Room

1 Double Bed215 sq feet Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - Flat-screen TV with satellite channelsFood & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - A pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Laptop-compatible safe, iron/ironing board, and laptop workspaceComfort - Daily housekeepingNon-SmokingRoom/bed type depends on availability at check-in

20 m2
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
MinibarTVTelephoneHair dryerRefrigeratorDesk

Standard Room

Non-refundable
Room Only
20% OFF$235.74

$188.59

Includes taxes & fees

Standard Room

Non-refundable
Breakfast Included
20% OFF$294.93

$235.94

Includes taxes & fees

Standard Room

Non-refundable
Half Board
20% OFF$330.03

$264.02

Includes taxes & fees
Premium Room - Photo 1
Premium Room - Photo 2
Premium Room - Photo 3
Premium Room - Photo 4
Premium Room - Photo 5
Premium Room - Photo 6
Premium Room - Photo 7
1/7

Premium Room

1 King Bed236 sq feet Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - Flat-screen TV with satellite channelsFood & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - A pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletriesPractical - Laptop-compatible safe, iron/ironing board, and laptop workspaceComfort - Daily housekeepingNon-SmokingRoom/bed type depends on availability at check-in

22 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
MinibarTVTelephoneHair dryerBathrobeRefrigerator

Premium Room

Non-refundable
Room Only
20% OFF$276.38

$221.1

Includes taxes & fees

Premium Room

Non-refundable
Breakfast Included
20% OFF$336.16

$268.93

Includes taxes & fees

Premium Room

Non-refundable
Half Board
20% OFF$370.68

$296.54

Includes taxes & fees
Standard Room, 2 Twin Beds - Photo 1
Standard Room, 2 Twin Beds - Photo 2
Standard Room, 2 Twin Beds - Photo 3
Standard Room, 2 Twin Beds - Photo 4
Standard Room, 2 Twin Beds - Photo 5
Standard Room, 2 Twin Beds - Photo 6
Standard Room, 2 Twin Beds - Photo 7
Standard Room, 2 Twin Beds - Photo 8
Standard Room, 2 Twin Beds - Photo 9
Standard Room, 2 Twin Beds - Photo 10
1/10

Standard Room, 2 Twin Beds

2 Twin Beds215 sq feet Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - Flat-screen TV with satellite channelsFood & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - A pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Laptop-compatible safe, iron/ironing board, and laptop workspaceComfort - Daily housekeepingNon-Smoking

20 m2
Sleeps 2
2 Twin bed (90-99 cm wide)
Amenities
MinibarTVTelephoneHair dryerRefrigeratorDesk

2 Single Standard

Non-refundable
Room Only
20% OFF$235.74

$188.59

Includes taxes & fees

2 Single Standard

Non-refundable
Breakfast Included
20% OFF$294.93

$235.94

Includes taxes & fees

2 Single Standard

Non-refundable
Half Board
20% OFF$330.03

$264.02

Includes taxes & fees
Standard Room, 1 Double Bed - Photo 1
Standard Room, 1 Double Bed - Photo 2
Standard Room, 1 Double Bed - Photo 3
Standard Room, 1 Double Bed - Photo 4
Standard Room, 1 Double Bed - Photo 5
Standard Room, 1 Double Bed - Photo 6
Standard Room, 1 Double Bed - Photo 7
Standard Room, 1 Double Bed - Photo 8
Standard Room, 1 Double Bed - Photo 9
1/9

Standard Room, 1 Double Bed

1 Double Bed237 sq feet Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - Flat-screen TV with satellite channelsFood & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - A pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Laptop-compatible safe, iron/ironing board, and laptop workspaceComfort - Daily housekeepingNon-Smoking

22 m2
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
MinibarTVTelephoneHair dryerRefrigeratorDesk

1 Double Standard

Non-refundable
Room Only
20% OFF$271.83

$217.46

Includes taxes & fees

1 Double Standard

Non-refundable
Breakfast Included
20% OFF$294.93

$235.94

Includes taxes & fees
Suite, 1 King Bed with Sofa bed - Photo 1
Suite, 1 King Bed with Sofa bed - Photo 2
Suite, 1 King Bed with Sofa bed - Photo 3
Suite, 1 King Bed with Sofa bed - Photo 4
Suite, 1 King Bed with Sofa bed - Photo 5
Suite, 1 King Bed with Sofa bed - Photo 6
Suite, 1 King Bed with Sofa bed - Photo 7
Suite, 1 King Bed with Sofa bed - Photo 8
Suite, 1 King Bed with Sofa bed - Photo 9
Suite, 1 King Bed with Sofa bed - Photo 10
1/10

Suite, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed269 sq feet Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - Flat-screen TV with satellite channelsFood & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - A pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Laptop-compatible safe, iron/ironing board, and laptop workspaceComfort - Daily housekeepingNon-Smoking

25 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
MinibarTVTelephoneHair dryerRefrigeratorDesk

1 King Suite Single Sofa Bed

Non-refundable
Room Only
20% OFF$349.54

$279.63

Includes taxes & fees

1 King Suite Single Sofa Bed

Non-refundable
Breakfast Included
20% OFF$410.33

$328.26

Includes taxes & fees

1 King Suite Single Sofa Bed

Non-refundable
Half Board
20% OFF$443.83

$355.06

Includes taxes & fees

Guest Reviews

8
Excellent160 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good breakfast.

Categories

Cleanliness7.1
Service8.6
Location9.1
Room Quality7.5
Amenities7.6
Value for Money8.0
Food and Beverage8.1
Overall Experience8.1

Select topics to read reviews

D
Daniel
Verified booking
Standard Room
Stayed in May 26, 2025

"Good"

4.0

The service from the staff was great, but we had to swap rooms 3 times. No hot water in one of the rooms, air con not working in the rooms,

Helpful?
C
Conall
Verified booking
Standard Room
Stayed in May 18, 2025

"Great value and friendly staff "

10.0

All staff were friendly and welcoming. Being from check-in to check-out, and including staff at bar and breakfast times. Any issues I had were dealt with quickly and efficiently once reported. Great choice at breakfast. Stayed in Junior Suite, which was at end of corridor, although busy road outside, due to bed position was no issue when trying to get to sleep. Overall great value for money, previously stayed elsewhere in city, paid more there and this was far better value.

Helpful?
A
ANDREW
Verified booking
partner
Standard Room
Stayed in May 17, 2025

"Exceptional"

10.0

I scored 4 stars for property conditions & facilities because although the windows were closed i could still feel quite a cold breeze from the window area.

Helpful?
J
Judith
Verified booking
Standard Room
Stayed in May 12, 2025

"Spring 2025"

10.0

Room was spotlessly clean , bathroom very clean and equipped with all the necessary soaps , Shampoos etc . Daily room clean spot on . Fabulous breakfast. Very comfortable stay .

Helpful?
A
ANDREW
Verified booking
Standard Room
Stayed in May 6, 2025

"Good"

4.0

Grim. Room was

Helpful?
L
Lorraine
Verified booking
Standard Room
Stayed in May 4, 2025

"Convenient choice "

8.0

The hotel is super convenient in Birmingham City Centre and a few steps from New Street Station. Great lobby, Starbucks and dining/bar. Rooms are a bit variable and just ok - broken aircon in the first room i was allocated. Staff were excellent in sorting and polite throughout.

Helpful?
S
stephen
Verified booking
Standard Room
Stayed in May 1, 2025

"good for shopping and the theatre"

8.0

we were visiting the Alexandra theatre and it has an excellent location

Helpful?
S
Samantha
Verified booking
partner
Standard Room
Stayed in Apr 30, 2025

"Exceptional"

10.0

Clean, comfortable and quiet. Greay facilities and a fantastic breakfast!

Helpful?
J
Jameel
Verified booking
Standard Room
Stayed in Apr 29, 2025

"Exceptional"

10.0

Nice clean

Helpful?
B
Barry
Verified booking
Standard Room
Stayed in Apr 25, 2025

"Exceptional"

10.0

A very welcoming hotel with excellent faciliries

Helpful?
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