Holiday Inn Swindon by IHG

it was quiet

Bathroom was poky, very little room to manoeuvre.

Everything ….we have been before but this time couple of little minor issues

So first was problem with air con so we tried to phone reception phone wasn’t working so one of us went down they said they will send an engineer and a fan as it was very hot … after couple of hours I had messed about with it and got it on full fan and low temp and we was happy so cancelled engineer but said as we had a pet would take the fan yet still waiting for that !!! My chap went to sauna lost his pound coin in locker 18 told staff they came to help put a coin in and that lost as well but they didn’t resolve the problem so had to chance it and hide valuables in shoes . First breakfast on Saturday we had No cereals One knife No serviettes One egg per poached serving when it states two Quorn or veg sausages instead of full meat No cheese Evening meal second night bar man lovely took order right very attentive served first course brought us everything we needed spot on then we didn’t see him and we git a Chinese girl walked past us with our teas when we answered they was ours then pulled a face when she came back and said we said no I said no you misheard then she didn’t bring the peas so when they came the meal was finished after finding a hair in the meal and she said she will pass it on totally unbothered and totally different manner to other staff we have come into contact with While we had evening meal the queue was massive for checking and ppl kicking off as they had been waiting an hour for rooms they were promised and didn’t get Sunday however was different again Breakfast delivery and trays and presentation were spot on and extras and compliments to chef also and Joshua was back in control in front desk with a difference of work ethic remembering ppl dealing quickly and efficiently and friendly and professional as always

Location to shopping outlet

Slow check in Small stuffy rooms,old musty smelling Leisure facilities in poor state,saunas are in the changing rooms so useless for a family.

Really comfy stay. Staff very friendly and helpful. Breakfast was very good

Everything was amazing. Staff so helpful. Came home feeling so relaxed..

Good location and free parking.

Broken aircon in middle of summer. Could not sleep. No technicians available to fix.

Comfortable beds

The property is dated and requires a refurb.