Clarion Inn & Suites University Center

They cancelled my reservation due to maintenance the night before. I cannot get a response on my refund.

When we arrived the hotel was closed due to mold problems. We had not been notified. They were, at least able to recommend a substitute hotel.

Reservation was cancelled, on a game day... ridiculous.

Terrible, don’t stay here. Basically no AC in the room and it was a mess. The clerk was letting everyone check their rooms before checking in because they were so bad.

Great location. Facility has not been cared for or updated.

Absolutely filthy

Very nasty

Room was filthy and deplorable. When I went to plug in my cellphone, dead roaches were all over the socket. There was a recent roach infestation there. Water leaked from the ac inside and outside of the room. The door locks but still has a gap when you close it. I had to move the chair in front of the door to make sure no one could bust in on me. I was so nervous about the room that I checked in shortly before midnight and was out of there by daybreak. I could not sleep a wink there. Let’s not even begin to talk about the fact that there is not an elevator and the stairs are really steep. A complete death trap! I would have had a better stay at motel 6 for less.

Dirty rooms mold on ceiling unclean flloors and bathroom ac leaked in the room whole hotel looks run down

Requested room close to elevators to re being handicap. GM stated room on first floor to be our assigned room as ELEVATOR OUT of ORDER!! Told us ICE MACHINE BROKEN! And pointed across the street to purchase wto purchase ICE a needed four times. ROOM had NO REFRIGERATOR ! PHONE & ALARM Clock broken.Plaster falling from bathroom ceiling. Chair in our room cushion coil appeared broken. I questioned the evening clerk re how long elevator had been out of order he stated “Months , and Months. Lobby sofa and chair’s covered with a type of contact paper. NO CONTINENTAL BREAKFAST, COKE & SNACK Machines empty &out of order. ALL OF THE ABOVE NOTED on site for CLARION INN & SUITES UNIVERSITY CENTER AUBURN..1577 S College Street. VERY DISAPOiNTED !!!