Hotel Casa Encantada

This is the fourth year I have visited Pátzcuaro and the third time I have stayed at Casa Encantada. Besides being clean, beautiful, and comfortable, Victoria and the staff make this a home away from home. They are always welcoming, ready to make a recommendation or give assistance. Pátzcuaro is a lovely, safe place to visit and staying here makes it even more enjoyable.

I love everything. The staff, the owner Victoria, the patio garden setting, the cozy breakfast room. You can't go wrong here.

This wonderful boutique hotel was recommended by a friend who winters in Patzcuaro. The rooms are unique and well appointed with comfortable beds and beautiful artwork. The staff is amazing and the breakfasts were outstanding. The location is ideal, just off the main square with plenty of excellent restaurants, shops, and art galleries. We will be back!

Great location. Rooms comfortable. Nice ambiance. Wonderful breakfast. Very close to the plaza and great shopping. Nicely decorated. The owner and her little dog are priceless. I would return.

lA UBICACIÓN CERCA DE TODO. POR ESO REGRESO AÑO TRAS ANO AL MISMO LUGAR

This is a beautiful property with excellent made-to-order breakfast. All the staff (except the general manager) were really kind, thoughtful and responsive. I was sick half of the time in this hotel and the young assistant manager brought me a herbal liquid to help me. The night crew were really helpful.

The general manager Luis! He needs to be replaced! My travel partner/friend had booked this hotel through booking.com and sent the link to me to make the deposit. Booking.com separated our reservation into two different rooms under two different reservation numbers. Instead of managing this easily in his office, Luis had us call booking.com ourselves ...... which was a 45 minutes on hold call just to be told that the hotel had already taken care of the issue. Also this is not really a dog friendly hotel as there is NO WHERE for your dog to pee. Even when you go out the hotel door, there is no grass for blocks. Luis stated that "most people leave their dogs in the car." There's also no parking at this hotel.

Casa Encantada continues to impress! We just returned for a 2nd visit (5 years apart) and Victoria's staff and their wonderful service remain top notch. Rooms of various sizes and amenities are clean, well kept and the morning breakfast included is as good (or better) than most restaurants in the area. Great location near the jardin and plaza. Hotel was quiet and bed was very comfortable.

The free breakfast is excellent! The staff is very professional and friendly.

I liked everything.