Treasure Island Hotel

I stayed at the treasure island hotel for one night before an early morning flight. The hotel is in the busy section of Masbate city. The staff was very friendly. I didn’t use any of the facilities except the room. The room was fairly small but comfortable. The air conditioning worked well. The water pressure in the bathroom was very good. They were able to provide me with a parking space which was very helpful. It’s a clean comfortable hotel near the airport with a pleasant staff.

Nice hotel

Overall, the hotel was great. The staffs were very kind and courteous. The only thing that i would like to mention was the water pressure. Some times it was very low and the next day it was good.

Booked and paid for a deluxe room and since my wife was solo, I feel they did a bait and switch.

Everything.

Nothing

That's by far the worst place anyone could think of staying in, the staff are immature and have no sympathy for the customer and no proper customer service at all, everything literally everything you need to ask for you have to pay in advance even an extra empty cup, and the worst of all I was having a guest and they was trying to force me to kick the customer before 10pm as their policy which is not showing anywhere on booking app, I argued with them in order to avoid paying extra specially I am already paying way more than the price as they claim this includes commission and other fees since I used booking and the only way I was allowed to keep my guest after 10pm is to pay for an upgrade room or I pay for additional person which never seen anywhere as if we are in camp or some military place, lastly the funny part the restaurant guy who have no respect he came started recording me and accusing me that I am rude, making a scandal and he asked the security not to go up and eventually they called the police and I had to pay one more person to stay till the morning, I left one night early which is fully paid cause I felt not safe and not secure in this place,

The room was clean and cozy We enjoyed the mini water adventure. We will come back with the whole family

Food was a little though but there are some affordable food packages too

The room was nothing like in the photo. It was small for the price I paid. It did have nice hot water shower. It was quiet. The front desk gurl was very polite and helpful. I would stay here again if I could have the room in the photo.

very good

everything fine