La Quinta by Wyndham Houston West Park 10

It’s good overall

Hospitality

When we checked in young fellow not friendly! Didn’t tell us when breakfast hours where or that first elevator want working had to walk all the way to other end! Parking wasn’t lit up fence in ill repair and trees needed to be trimmed! Our room was okay, deadbolt on door would not lock! Bed was comfortable and room temp was great! Small tv limited channels! When leaving no one at front desk had to figure out on my own to put key card in bowl I assume was sanitizer! No sign nothing so I left!

Rooms were ok, no hot tub; eggs were watered down, the table and chairs were old and phone was not answered when we got lost.

shower leak all night, toilet did not flush correctly and elevator make ugly noise when go up and down. only one elevator was work.

Breakfast kids loved had a little waffles for little ones hands. The pool is nice the rooms are great. The only thing I would say it was ok was a full size bed for 4 people. But that would be the only thing I would say maybe think about.

Limpieza

El colchón horrible se hundía lo reporte y no me cambiaron de habitación era muy viejo el colchón tuve que dormir en la orilla la recepcionista no le puso atención quedé desconforme con el servicio

Very clean and comfortable room. I was greeted by the front desk clerk on duty with a smile. My room had a small item that needed attention and the manager walked me to my room to ensure that the room was acceptable. The room was very comfortable, shower worked awesome. The housekeeping staff made sure that I had everything I needed and the room was kept clean. I would recommend this hotel to anyone as the management, front desk staff, breakfast, maintenance, and housekeeping staffs were excellent! Thanks so much for making my not so fun trip enjoyable!