La Quinta by Wyndham Houston West Park 10

This is a great hotel! One of the best La Quinta's that I have stayed in. The staff was very friendly and accommodating, the location of the hotel is great and convenient, the breakfast options are great, and the room was big and comfortable. The hotel does have two elevators, but the main one in the front was down. They have a second one in the back that worked just fine. There were no complications checking in and there were no problems with my room. I don't think I would stay anywhere else when visiting Houston!

The manager and supervisor of this hotel have been the worst representatives of customer service. In the last year I have been traveling from California to Houston every weekend and I have never had such a unpleasant interaction as I had with them. They are extremely rude and disrespectful. I don't understand how someone like that can be in contact with customers. As the manager of my company, I have warned my 28 employees not to stay at that hotel.

Great customer service❤️

It was clean

Tv wasn’t working and the shower heads weren’t working properly

It ok

Staff was great but the building reeked of cigarettes and dirty carpet definitely needs to be remodeled

Room was large and was clean. The surrounding area and building outside was very rundown. Elevator and downstairs bathroom were both out of order. Lights in my bathroom did not turn on. It took 2 days to fix them. They did offer to move us but had already unpacked due to the fact we were staying for a few nights and they said they would come fix the lights while we were out. Got back late and light still not working and maintenance people gone for the day! Will probably not stay at this LaQuinta again.

Absolutely everything was totally disappointing. Room, restroom, said that have microwave and it doesn’t have at all, the one downstairs just work one bottom. Elevator was out of service. I did not recommend this hotel to no one.

Everything

It was wonderful

Had a great experience here. The rooms are clean and the entire building is pleasant. The First Lady we met at the front desk during check in was really sweet and welcoming. When checking out, the manager Wendy helped me with my bags down to the front and Alla was at the front desk, she was really nice. Overall, I’d say they have really great staff. I’ll rate my stay 10/10. I’ll definitely be coming back here whenever I’m in town.