La Quinta by Wyndham Houston West Park 10

House keeping does amazing with upkeep and staff is pretty friendly all around! Clean and super quiet area, also gated!

Nice clean room. Staff was super nice

All was great

Had to wait a long time to check in, the Toilet flush handle was defective, and the door hinges were loose

Not the best place to stay. The doors don’t lock on all rooms. The bathtub needs to be replaced or just covert into a shower. It’s very dingy and has some rusted areas. Housekeeping only replaced the towels in the bathroom. Nothing else was touched. There was hair on the walls, sink n the shower. Good thing I travel with cleaning supplies and didn’t have to spend a whole lot of time here.

Super clean. Kudos to the cleaning dept.

Staff was nice.

Charged $500 from our card after we checked out - “to test if the card was working” we are still waiting for a refund. This is so unethical and we have not gotten a response/ refund Don’t stay here unless you want to be double charged for your stay after you’ve left.

We checked into the hotel easy, but when we got back from dinner things went bad. We found out that the light switch at the main entrance turns off the hallway light, microwave, phone and an outlet that’s plugged by. If you were to push the other light switch it turns everything back on and the hall light turns on too. So it’s an inconvenience as well. Then the mattresses sheet was stained and the mattresses itself was very disgusting and stained. I told the night person about the switch issue and in the morning I told the assistant manager. By the way the assistant manager had an attitude and was trying not to suggest I did the stain, but I knew what she was trying to do. Yea they suggested for me to move to a different room, but after seeing that mattress stained I said nope need to check out and leave. I have a video, but it won’t let me upload it