The Strathallan Rochester Hotel & Spa, Tapestry by Hilton

Great

We were visiting our son who lives near by. Its very conveniently located with many restaurants within walking distance. The staff was great.

The property was great. But Expedia dropped the ball. They did not share the change in the date for my arrival.

Old and tired to describe the carpeting, elevators, etc. is an understatement. Had to travel 9 hours the day I checked out without a shower because there was no water. It wasn’t a municipal issue. That should never happen. With the amount I paid for my room, I’d think there could be a more robust maintenance program.

Location

Check in clerk gave me the wrong room number on the seventh floor and though it was funny when I had to return to the front desk and obtain the correct room number. Room 725 doesn't exist. I wasn't smart enough to start checking other rooms for entrance. She found that humorous.

I stayed for six days and felt that the room was dated in the kitchen needed to be updated

Great place to stay!

Although major updates are needed, such as new carpet, balcony doors, and the pull-out sofa, some of the staff were very kind. Which made for a desirable stay.