Comfort Inn & Suites Knoxville West

All went well

close to resturants

Got in late, left early, not much to review, everything was fine

Nikki at check-in was helpful and nice. Property is very old and in need of a refresh at the least. The walls are very thin and we could hear the next rooms tv all night. This is a very basic hotel if you just need a bed to sleep in. We would not stay again.

Just run down

Had everything we needed, and it was clean and surrounded by food options.

I was affordable and close to many shopping and eating places.

Check in was good. Upon check out I'm not sure if the front desk person was telling me I overpaid or how much they got from hotels.com. Either way, it was uncomfortable. No sugar and creamer in room, carpet not clean-pebbles, etc., curtain falling off, had to turn off refrigerator to sleep due to loud noises coming from it. Lobby smelled like fragrance covering up something stinky.

Staff were friendly and polite. The elevator, carpet in hallways and rooms,

It really nice place