Grand Hotel Excelsior Vittoria

Amazing location, really 5 stars and a magnificent customer service/concierge team. We got upgraded to a suite and the room was incredibly nice, comfortable and a breathtaking view.

We’ve stayed at beautiful hotels around the world, but the Grand Hotel Excelsior Vittoria in Sorrento is truly in a class of its own. From the moment you walk through the gates, the property feels like a private, elegant estate perched above the sea — lush gardens, citrus trees, manicured pathways, and a timeless sense of charm. Our room overlooked the Bay of Naples, and waking up to those views was unforgettable. The pool area is equally stunning — peaceful, spacious, and surrounded by greenery, with service that’s attentive without ever feeling intrusive. The breakfast buffet was another highlight. Fresh pastries, fruit, Italian specialties, and made-to-order options, all enjoyed on a terrace with sweeping views… the perfect start to each day. Evenings at the hotel feel like a scene from a classic Italian film. There’s live music drifting through the gardens, guests settling in with an aperitivo, and a warm, elegant energy that makes you want to linger. And the sunsets — especially from the rooftop — are something we’ll never forget. Watching the sky fade into soft pinks over the marina with a glass of wine in hand was truly magical. If you’re visiting Sorrento and want an experience that’s luxurious, romantic, and authentically Italian, this is the place. We can’t wait to return.

The building is the former summer palace of the queen of Sweden. The rooms are large, very well appointed, comfortable with beautiful views of the Ligurian Sea and Naples. Apart for the beauty of the hotel, the service is spectacular. We would stay here again on our next visit to Sorrento.

Excellent experience! Beautiful hotel. Great location. Our three bedroom suite was more than we expected. Truly enjoyable experience.

My stay was absolutely wonderful. The hotel is elegant and well-managed from the moment you arrive. The staff are professional and pay great attention to detail. The room was spotless, comfortable, and had a beautiful view. Service was quick and responsive. Breakfast was excellent with a wide selection and great quality. The location is perfect, close to all major attractions. Highly recommended, and I’ll definitely stay here again. 🌟🌟🌟🌟🌟

I am rarely able to relax on vacations but the service at this hotel is so superior that it allows me to check out, not think and relax. Their staff thinks of everything so I can relax and be in the moment with my family and friends. It was here that I was able to perfect the art of sitting at a table and enjoying a meal for 3 hours - a very foreign concept for this American who works 120 hours a week and eats every meal at a desk. The food is outstanding and every morning we got to experience the most incredible breakfast buffet under the most magnificent hand painted ceiling. The owners do a great job continually improving the property, every detail is thought of. You can feel the warmth from the moment you arrive and I promise you will never want to leave this gorgeous property because the staff will make you feel like you are at home.

Beautiful setting with beautiful rooms

Expensive

We had an amazing week at this fantastic hotel. It really is 5 star luxury all the way from booking to departure. The staff were superb always smiling and friendly. Breakfast was fantastic with a huge choice and excellent service. The rooms were cleaned daily with fresh towels and linens. We ate one night at the Terrazza Bosquet restaurant which was a real treat for us and was really superb. Check out for us was brilliant as they allowed us to keep the room until we left at 4.30, although I doubt they would be able to do that in peak season. We thoroughly enjoyed celebrating our golden wedding here and could not have asked for more.

Lovely hotel in a central location, which is beautifully kept with manicured gardens. The hotel itself is quite grand and steeped in history. The decor is cosy with lots of antiquities around every corner, and it is spotless, welcoming and very comfortable indeed. Breakfast is a true delight with something for everyone. My favourite was the table with the endless cakes, and more importantly a smiley welcome every morning on arrival. Stunning views too from your breakfast table. There is a Michelin starred restaurant there which is both a gastronomical feast, and a visual delight. Staff though Italian, explain each course so well in English, with such attention to detail, describing the ingredients very clearly. This restaurant is a MUST DO !!!!! If I could offer one tip, I would say spend a little extra for a sea view. We were in room 244 and it was a most beautiful room, with stunning views. Lots of complimentary goodies in the fridge which is so rare nowadays, so this was very welcome and appreciated. Huge shout out to the fabulous Tiziana, who works tirelessly to ensure a great stay is had by all, to Josie, Mauro, Francesco ( both of them !) Federica, Carmine, Pasquale & to the housekeepers. The staff work hard to make the stay enjoyable, to help and assist and they do a great job. See you again soon GHEV, and thank you again for a very enjoyable week x