Sonesta ES Suites Gwinnett Place Atlanta

The room had a strong odor from the time I got in there. It was a mixture of smoke and mildew. There was standing water on the bathroom floor so I called the front desk and someone came to fix the leak after about 2 hours later and I was already exhausted having been working all day. The kitchen wasn't as clean as it could have been. The actual room itself was nice but definitely needs some fresh paint and updating. The fridge has spot all over, the counter top wasn't cleaned and like I said the bathroom was just in bad shape not to mention there's hole in the bathroom floor where water was draining through. A good way to allow roaches and other bugs into the room. And yet they manage to over charge you for these rooms. The girl who checked me in had the audacity to tell me they were giving me a good rate on the deposit as if I don't stay there often. My dear you're not giving me anything! I always pay my way lol. I pay the price of the booking with no discounts so whatever

The hotel was not as clean as I thought it was. The elevators are musty. The floor I was put on the first time smelled like pee.

Hi..I am from Austin and my mom is from New York and we met in Atlanta..We don't speak English well and it was our first time in Atlanta so we needed some help but with the help of the hotel staff we were able to solve everything..nelly and Gia and satonal..unforgettable names..Thank you again

Toilet leak, old soap that someone else had used was present on the tub, old worn out cushions on leather couch, stool chairs dirty on legs, floor dusty. Increased amenities to $100, normally $50. Extremely a sacrifice.

The worst motel I ever stay the room got this strong smelling they have to change me to a different room but it’s was the same nasty smell?

The room smelled of cigarettes and it was a lot of confusion during the check in time.

We were there for a festival, no hot water and had issues with our bathroom. No housekeeper available garbage all along the hallways. They can do better.

great

The General Manager and staff are rude, nosy, unprofessional and unorganized people. They let anyone and everyone touch the mail from kitchen staff to guests. They send guests mail back that they know are residing there if they have a dislike for you. I wouldn’t recommend this place

Room was really outdated. Unfortunately, decided to cancel the reservation.