Sonesta ES Suites Gwinnett Place Atlanta

Was ok.

Room was not cleaned before my stay there was make up on a pillow case an old room card was still on the floor from a previous guest the guests in the room next to me where very loud late in to the night

The staffs are very professional and the rooms are very clean.

Not a good stay my room was very old and dated. Pictures are not what the room looked like. The pullout bed was broken called front desk no pne showed up so first night kids had to make a pallet on floor the next day i spoke with front desk lady she was very sweet she sent maintenence and he ziptied it . The springs started coming off when they laid down so pallet a second night. Very disappointed in this stay

Sonesta Suites ES is a very beautiful Hotel. The staff are very welcoming and friendly. It is located convenient to a Diner and Gas Station. The room was very clean. The only 2 qualms I had were:(1) The shower water was only lukewarm and (2) Housekeeping comes every 4th day. I had to keep inquiring about fresh towels and washcloths. Other than that everything was great! I would definitely stay again!

The thing I didn't like was that when you entered the room it smell like cigarettes.

The elevator had people lurking around it and following me, I was there for business. I chose to use the stairs and it smelled like urine. The room was clean. The TV malfunctioned and the thermostat was quite unstable. It was hard to get comfortable.

The rooms could be updated and the smell in the basement (my room was there) is horrible. The breakfast bar was good. I stopped by around 1, check in was at 4. I came in to check on something. They knew I was in town but my room wasn’t ready till almost 7. They were not done cleaning.

Rude still repeatedly charge card at night time when sleep. Then called me rudely after me checking out the room to tell me to check out asking me to leave property after we had check out and was yelling at me.

Smell no good