Sonesta ES Suites Gwinnett Place Atlanta

The stay was just wonderful the room was well kept housekeeping staff was amazing the breakfast is out of this world just an overall an amazing place I'll be booking more stays in the future well done team Sonesta in Duluth golf stars all the way

Just wonderful

Good

The property grounds is nice,seems to be in a safe area.Pictures online of the rooms must've been taken a Long time ago.We were given a room on "T" floor,code for lower level,past the pool and gym,and a maze route to the room.Stale smell in the hall was a hint.We wanted a room with a cooking kitchen given the time restraints of our trip. Kitchen Not fully equipped, beginning with the lack of a coffee pot. No wash clothes,soap,shower jell,.air condition worked,was turned down ,so the room was freezing! No bedding for the couch,phone doesnt work, TV remote broken,etc.As we discovered things,we contacted the front desk.After having to call twice,the worker snapped at us,stating," why did you not ask for everything at once'? Returned additional finds with a frown,and clear annoyance.Great breakfast and the single worker was extremely kind. Opened the drawer,saw rat droppings!!A dead roach in bathroom,The device that suppose to hold the shapoo,etc broken.I will attempt to download pictures.A very horrible experience in such a nice part of town.

Let me put it this way…we checked in then shortly after checked out. The room was filthy! Don’t be fooled by the renovated lobby. Don’t waste your time or money. Stay somewhere else!

I will come back. The facility though has cable tv and sometimes one just wants to watch you-tube, or Netflix

Excellent! Offers so much at a wonderful price. Great value!!

We didn't got the suite room type we booked but instead given a double bed room, and 2 people had to sleep on the floor. When asked for an extra pillow and rolling cart, the front desk refused. On the second day, they moved us to a king suite room but half of our day was ruined just waiting on getting the room keys. The only good thing about hotel is having front desk personnel's Daisy, Gia and the house keeping lady Ophelia (these three were nice). All the inconvenience at the hotel made our trip to Atlanta as horrible and waste of money and time.

No god even expedia

We was awaken with a bang on our door by security telling us we we owe 400 plus and made us feel like we were not paid up to date. The elevator did not work, knowing my husband had leg issues, such an inconvenience. Then the dining was not good. The breakfast was very good .My husband should have been offered a wheel chair. Just that banging on the door! Banging! Banging! The bed sheets were dirty the first day . Instead of saying we will change the room she said , let me call housekeeping, Housekeeping had to come in , the stove was cracked, no microwave above the stove had to use a small cheap microwave. The couch was torn up, pullout bed was so uncomfortable . It is so loud , the halls smell like weed, you can see towels under ppl door. So many security officers . The front desk was very helpful every last one of them . I know they are remolding but some things are not due to remolding.