Omni Charlotte Hotel

Great experience and perfect location. The hotel was clean, welcoming and the staff were amazing! The pool area with bar and large screen tv were delightful. Beautiful breeze up there.

Went for a work trip and it was excellent. Located centrally, clean and had a great gym. The beds were comfortable and the hotel has all the amenities of a solid hotel experience. I would recommend again.

Fantastic experience due largely to the Omni Select Loyalty Ambassador who spoiled us rotten. Thank you Kirsten Burghartz for making our trip even more amazing. I swear being Icon status in the Omni program is the best!

The hotel is located in downtown Charlotte, close to attractions and the Spectrum, where the Hornets play. We asked for down pillows, but didn’t get them. The pillows were polyester and the bed soft, which is why it didn’t get 5 stars. They did give us free water and a complimentary drink. Staff were kind and polite. Parking was $55/night. You could park nearby for $30. You don’t need a car if you are staying in Charlotte, as the airport is a $20 Uber away.

I recently stayed at the Omni Hotel Charlotte and had an outstanding experience from start to finish. The hotel's location is excellent, making it convenient to explore the city while remaining comfortable and accessible. My room was spacious, quiet, and impeccably clean, with a subtle floral scent that created a welcoming and relaxing atmosphere throughout my stay. What truly elevated the experience was the exceptional service. A special thank you to Mr. Joe from the valet team, whose professionalism and friendliness made every arrival and departure seamless. I would also like to recognize Yasmine at the front desk for her warm welcome and efficient check-in process. Both exemplified outstanding hospitality. The amenities exceeded my expectations, particularly the fitness center, which was one of the best hotel gyms I have experienced. The equipment was well-maintained, the space was clean, and it provided everything needed for a great workout. Overall, the Omni Hotel Charlotte delivered an excellent combination of comfort, cleanliness, service, and amenities. I would gladly stay here again and highly recommend it to anyone visiting Charlotte.

Noise from neighboring guests and we were placed in street-facing room made it impossible to sleep. At the hotel restaurant at breakfast, we to make several requests from the server for simple things like coffee, cream, sugar, and grits. While we waited, coffee and food grew cold.

The bed was antiquated and very low

I stayed at the Omni Hotel in Charlotte, North Carolina. The staff were all very friendly and professional. I was most impressed by Joe who worked with the baggage. When I was down in the lobby, I realized my baggage was too heavy for the plane. He got a scale and weighed my luggage. Was extremely motivating and helpful while I scrambled to get it below 50 pounds. He is definitely a gem and will be remembered, The room was very comfortable and I did have rooms service once and it was delicious. I was at a business conference at the convention center which was within walking distance.

Our experience was amazing I cannot remember the name of the young lady at the front desk. I have to say she was welcoming friendly and extremely nice. We arrived on Saturday May 30 at about 5 . She made everything so smooth getting checked in and when I asked a few questions after I checked in she answered everything. The rooms were clean the gentlemen that handled our bags check in and check out were friendly. Great experience

The hotel was nice but we only stayed for a day and ended up with almost $90 in fees to park in their garage. They should offer something for guests every time you go and come back you pay a new fee and then overnight resets at 4:00 a.m. so if you don't leave by then you get charged for an additional day