7.8 / 10 Guest Rating

Congress Plaza Hotel

Name: Congress Plaza Hotel
Address: 520 South Michigan Avenue, Chicago, Illinois, 60605, Chicago, US
Rating: 7.8

520 South Michigan Avenue, Chicago, Illinois, 60605, Chicago, US

from US$182 / night

About the Property

Luxurious Amenities
Indulge in the fitness center, complimentary WiFi, and concierge services. Unwind at the 2 bars/lounges or dine at Tavern Tap.

Exceptional Facilities
Enjoy gift shops, a hair salon, and wedding services. The hotel offers a coffee shop/cafe, room service, and 2 restaurants.

Convenient Location
Situated in the heart of Chicago, steps away from Roosevelt University and Fine Arts Building. Ideal for exploring Grant Park and Millennium Park.

Book your stay at Congress Plaza Hotel for a lavish experience in downtown Chicago!

Facilities & Amenities

Meeting rooms

Fitness facilities

Express check-out

Free WiFi

24-hour front desk

Luggage storage

Express check-in/check-out

Concierge service

Elevator

Fitness facilities

Important Information

Check-in & Out

Check-in

Check-out12:00 PM

Property Notes

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

Check Room Availability

Check-in

Check-out

Guests

1 night · 2 adults

Available Rooms

9 rates found

Accessible Standard Room, 2 Double Beds - Photo 1

Accessible Standard Room, 2 Double Beds - Photo 2

Accessible Standard Room, 2 Double Beds - Photo 3

Accessible Standard Room, 2 Double Beds - Photo 4

1/5

Accessible Standard Room, 2 Double Beds

2 Double Beds251 sq feet Layout - Separate sitting areaInternet - Free wired internet access Entertainment - Premium channels Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, deep soaking bathtub Practical - Safe, iron/ironing board, and laptop workspaceComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Smooth flooring in roomEco-friendly - Eco-friendly toiletries, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

23 m2

Sleeps 4

2 Double bed (131-150 cm wide)

Amenities

Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

Accessible Standard Room 2 Double Beds

Non-refundable

Room Only

20% OFF$245.84

$196.67

Includes taxes & fees

1/8

Standard Room, 1 King Bed

1 King Bed278 sq feet Layout - Separate sitting areaInternet - Free wired internet access Entertainment - Premium channels Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, deep soaking bathtub Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Smooth flooring in roomEco-friendly - Eco-friendly toiletries, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

26 m2

Sleeps 3

1 King bed (151-180 cm wide)

Amenities

Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

Standard King

Non-refundable

Room Only

20% OFF$227.64

$182.11

Includes taxes & fees

1/8

Family Suite

1 King Bed and 2 Double Beds538 sq feet Layout - Separate sitting areaInternet - Free wired internet access Entertainment - Premium channels Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, deep soaking bathtub Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Hand-held showerheadEco-friendly - Eco-friendly toiletries, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

50 m2

Sleeps 6

1 King bed (151-180 cm wide)

2 Double bed (131-150 cm wide)

Amenities

Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

Family Suite (1 King Bed and 2 Double Beds)

Non-refundable

Room Only

20% OFF$423.2

$338.56

Includes taxes & fees

Standard Room, 1 King Bed, Lake View - Photo 1

Standard Room, 1 King Bed, Lake View - Photo 2

Standard Room, 1 King Bed, Lake View - Photo 3

Standard Room, 1 King Bed, Lake View - Photo 4

Standard Room, 1 King Bed, Lake View - Photo 5

Standard Room, 1 King Bed, Lake View - Photo 6

Standard Room, 1 King Bed, Lake View - Photo 7

1/8

Standard Room, 1 King Bed, Lake View

1 King Bed251-sq-foot room with lake and park views Layout - Separate sitting areaInternet - Free wired internet access Entertainment - Premium channels Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, deep soaking bathtub Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Hand-held showerheadEco-friendly - Eco-friendly toiletries, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

23 m2

Sleeps 3

1 King bed (151-180 cm wide)

Amenities

Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

Lake View King Bed

Non-refundable

Room Only

20% OFF$326.6

$261.28

Includes taxes & fees

Standard Room, 2 Double Beds, Lake View - Photo 1

Standard Room, 2 Double Beds, Lake View - Photo 2

Standard Room, 2 Double Beds, Lake View - Photo 3

Standard Room, 2 Double Beds, Lake View - Photo 4

Standard Room, 2 Double Beds, Lake View - Photo 5

Standard Room, 2 Double Beds, Lake View - Photo 6

Standard Room, 2 Double Beds, Lake View - Photo 7

Standard Room, 2 Double Beds, Lake View - Photo 8

1/9

Standard Room, 2 Double Beds, Lake View

2 Double Beds251-sq-foot room with lake views Layout - Separate sitting areaInternet - Free wired internet access Entertainment - Premium channels Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, deep soaking bathtub Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Roll-in showerEco-friendly - Eco-friendly toiletries, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

23 m2

Sleeps 4

2 Double bed (131-150 cm wide)

Amenities

Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

DOUBLE LAKE VIEW

Non-refundable

Room Only

20% OFF$335.34

$268.27

Includes taxes & fees

Standard Suite, 1 King Bed, Lake View, Lakeside - Photo 1

Standard Suite, 1 King Bed, Lake View, Lakeside - Photo 2

Standard Suite, 1 King Bed, Lake View, Lakeside - Photo 3

Standard Suite, 1 King Bed, Lake View, Lakeside - Photo 4

Standard Suite, 1 King Bed, Lake View, Lakeside - Photo 5

Standard Suite, 1 King Bed, Lake View, Lakeside - Photo 6

Standard Suite, 1 King Bed, Lake View, Lakeside - Photo 7

Standard Suite, 1 King Bed, Lake View, Lakeside - Photo 8

Standard Suite, 1 King Bed, Lake View, Lakeside - Photo 9

Standard Suite, 1 King Bed, Lake View, Lakeside - Photo 10

1/11

Standard Suite, 1 King Bed, Lake View, Lakeside

1 King Bed538-sq-foot room with lake views Layout - Bedroom, living room, and sitting areaInternet - Free wired internet access Entertainment - Premium channels Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, deep soaking bathtub Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Hand-held showerheadEco-friendly - Eco-friendly toiletries, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

50 m2

Sleeps 3

1 King bed (151-180 cm wide)

Amenities

Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

SUITE LAKE VIEW

Non-refundable

Room Only

20% OFF$427.91

$342.33

Includes taxes & fees

1/7

Standard Room, 2 Double Beds

2 Double Beds237 sq feet Layout - Separate sitting areaInternet - Free wired internet access Entertainment - Premium channels Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, deep soaking bathtub Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Grab bar near toiletEco-friendly - Eco-friendly toiletries, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

22 m2

Sleeps 4

2 Double bed (131-150 cm wide)

Amenities

Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

DOUBLE TWO DOUBLE BEDS

Non-refundable

Room Only

20% OFF$232.34

$185.87

Includes taxes & fees

1/13

Junior Suite, City View

1 King BedOverlooking the cityLayout - Bedroom, living room, and sitting areaInternet - Free wired internet access Entertainment - Premium channels Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, deep soaking bathtub Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Hand-held showerheadEco-friendly - Eco-friendly toiletries, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

Sleeps 2

1 King bed (151-180 cm wide)

Amenities

Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

JUNIOR SUITE CITY VIEW

Non-refundable

Room Only

20% OFF$436.46

$349.17

Includes taxes & fees

1/6

Queen Room, Interior View

1 Queen Bed194 sq feet Layout - Separate sitting areaInternet - Free wired internet access Entertainment - Premium channels Food & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, deep soaking bathtub Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Hand-held showerheadEco-friendly - Eco-friendly toiletries, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestSmoking And Non-Smoking

18 m2

Sleeps 3

1 Queen Bed (150-160 cm wide)

Amenities

Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

Queen Room Interior View

Non-refundable

Room Only

20% OFF$232.13

$185.7

Includes taxes & fees

Guest Reviews

7.8

Very Good895 verified reviews

AI Summary

Guests highly rate the great location and frequently praise the clean and comfortable rooms.

Select topics to read reviews

Laxman Gopal

Verified booking

Standard Room

Stayed in Oct 7, 2025

"Good"

Good

2.0

No hot water for shower. Terrible experience.

Helpful?

Gawain

Verified booking

Standard Room

Stayed in Oct 7, 2025

"Good"

Good

6.0

Clean room, and staff is very friendly. However, the rooms are very dated, found bugs hanging out on my headboard, and everything is a good walk to get to. Food in restaurant at dinner was pathetic. They didn't have adequate liquor on hand for cocktails.

Helpful?

Matthew

Verified booking

partner

Standard Room

Stayed in Oct 7, 2025

"Good"

Good

6.0

Nice place. Minimal services and interactions with staff. Old hotel that needs refurbishing.

Helpful?

Linda

Verified booking

Standard Room

Stayed in Oct 7, 2025

"Good"

Good

6.0

Great location on the Magnificent Mile! Older hotel with lots of character.

Helpful?

Cytlalith

Verified booking

family

Standard Room

Stayed in Oct 7, 2025

"Good"

Good

4.0

This hotel does not meet its pictures. Rooms are very out-dated. Wall plugs are in side the base boards... during our stay our restroom door knob fell off when we turned to open the door. A/c is a big concern aswell, didn't seem to be able to cool down the room. Hotel is walkable to tourist areas so i'll give it that.

Helpful?

Jennifer

Verified booking

family

Standard Room

Stayed in Oct 7, 2025

"Exceptional"

Exceptional

10.0

This was our 3rd time staying here in 6 months. As always…excellent experience!

Helpful?

guohua

Verified booking

family

Standard Room

Stayed in Oct 7, 2025

"Good"

Good

4.0

Helpful?

Jona

Verified booking

Standard Room

Stayed in Oct 7, 2025

"Exceptional"

Exceptional

10.0

Very clean

Helpful?

Man

Verified booking

family

Standard Room

Stayed in Oct 7, 2025

"Excellent"

Excellent

8.0

We did not use laundry service, and the front desk staff did not mention any availbale services

Helpful?

Linda

Verified booking

partner

Standard Room

Stayed in Oct 6, 2025

"Exceptional"

Exceptional

10.0

Great location and because it’s an old hotel it’s quiet. Could use a bathroom upgrade toilet is very low.

Helpful?

1 2

4 5

Congress Plaza Hotel

About the Property

Facilities & Amenities

Important Information

Check-in & Out

Property Notes

Check Room Availability

Available Rooms

Accessible Standard Room, 2 Double Beds

Amenities

Standard Room, 1 King Bed

Amenities

Family Suite

Amenities

Standard Room, 1 King Bed, Lake View

Amenities

Standard Room, 2 Double Beds, Lake View

Amenities

Standard Suite, 1 King Bed, Lake View, Lakeside

Amenities

Standard Room, 2 Double Beds

Amenities

Junior Suite, City View

Amenities

Queen Room, Interior View

Amenities

Guest Reviews

Categories

Select topics to read reviews

"Good"

"Good"

"Good"

"Good"

"Good"

"Exceptional"

"Good"

"Exceptional"

"Excellent"

"Exceptional"